Megan Rogers
Martinsburg,WV
Summary
Experienced professional focused on meeting or exceeding objectives seeking Veterinary Assistant position. Recognized for leadership, planning abilities and clear, direct communication style.
Overview
2
2
years of professional experience
Work History
Sales
Flohrpools
Martinsburg, WV
01.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Engaged with customers to effectively build rapport and lasting relationships.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed product returns and assisted customers with other selections.
- Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
- Boosted sales by conferring with customers to evaluate purchase requirements and recommend best-fit company offerings.
- Loaded and unloaded merchandise using ladder and pallet jack.
- Prepared large cash deposits with zero discrepancies.
- Developed, marketed and sold full range of products and support services.
Personal Shopper
Martins Food Store
Martinsburg, WV
05.2019 - 07.2019
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Education
Associate of Science -
Blue Ridge Community And Technical College
Martinsburg, WV05.2022
Skills
- Flexible and Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Self-Motivated
- Microsoft Office
- Active Listening
- Good listening skills
- Decision Making
- Responsible
- Leadership
- Organization and Time Management
Penn Foster Veterinary Technician program
I am currently enrolled in the Penn Foster Veterinary Technician Program.
Timeline
Sales
Flohrpools
01.2021 - Current
Personal Shopper
Martins Food Store
05.2019 - 07.2019
Associate of Science -
Blue Ridge Community And Technical College
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