Megan Rossi
New London,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, excellent attention to detail, and exceptional interpersonal skills. Adept at working effectively, unsupervised, and quickly mastering new skills, including new software programs. Background that includes procurement, accounts payable, administrative assistant, and customer service.
Overview
20
20
years of professional experience
Work History
Purchasing Agent
The Arc Eastern Connecticut
Norwich, CT
09.2024 - 10.2025
- Processed purchase orders for office, cleaning, and program supplies across 25 locations using multiple vendors.
- Created purchase orders in Sage Intact to ensure accurate tracking.
- Maintained comprehensive records of purchase orders, contracts, and vendor details.
- Monitored open purchase orders and coordinated with employees regarding product receipt.
- Converted purchase orders to invoices upon delivery confirmation.
- Entered accounts payable bills into Sage, ensuring accuracy for timely payments.
- Sourced vendors for pricing and project quotations, securing competitive rates.
- Negotiated contracts with vendors to achieve favorable terms and conditions.
- Assisted in the preparation of month-end closing activities related to accounts payable transactions.
- Conducted research on past due invoices when necessary.
- Manage all petty cash accounts for 25 locations in PEX.
Data Support Specialist/Vendor Liaison
The Arc Eastern Connecticut
Norwich, USA
04.2016 - 09.2024
- Managed onboarding and terminations within Office 365, SharePoint, and ADP.
- Provided computer access, email setup, and created gas pins and key fobs.
- Changed passwords and pins upon termination, ensuring return of all equipment.
- Delivered technical support to employees, updating tickets in Spiceworks daily.
- Generated monthly ticket status reports for CIO review.
- Oversaw KeyPro and Keycafe systems for key distribution across 100 vans.
- Scheduled testing and inspections for alarm systems and other safety equipment.
- Managed utility accounts for 27 locations, including vendor research and contract negotiation.
- Coordinated vendor meetings to address concerns and improve collaboration.
- Developed and maintained relationships with key vendors for optimal performance.
Bartender/Server
Hanafins Pub & Restaurant
New London, USA
04.2015 - 05.2016
- Verified age requirements to ensure compliance with regulations.
- Provided exceptional customer service to enhance guest experiences.
- Prepared alcoholic and non-alcoholic beverages for patrons in bar and restaurant settings.
- Greeted customers, took orders, and served food and drinks efficiently.
- Assessed customer needs and preferences to provide tailored recommendations.
- Processed payments, balanced cash drawer at shift end, and restocked bar inventory.
Procurement Coordinator
Pfizer, Inc. | Aequor Technologies
New London, USA
09.2015 - 04.2016
- Reviewed, edited, and approved purchase requisitions for commodities within Ariba system.
- Ensured contracts and work orders matched pricing, dates, and project details of requisitions.
- Communicated with employees and vendors regarding purchase order inquiries.
Assistant Teacher
Groton Multicultural Montessori
Groton, USA
09.2014 - 06.2015
- Support teachers in daily operations within Montessori preschool/kindergarten classroom for children ages 3 to 6.
Customer Service Representative and Administrative Assistant
Tantor Media, Inc.
Old Saybrook, USA
06.2006 - 08.2014
- Handle all aspects of national customer service for a large audiobook publisher, including problem resolution, order processing, title recommendations, and invoicing all sales orders.
- Train support staff and library sales representatives in the use of accounting and inventory software programs.
- Maintain databases for inventory and sales.
- Upload marketing materials to the company website.
- Organize direct marketing campaigns to public and school libraries, retail customers, and publishers.
- Order and maintain all office supplies.
- Arrange travel itineraries for company executives and library sales representatives.
- Answer and route all incoming calls on a multi-line phone system.
- Delivered exceptional customer support through phone and email communication.
- Resolved customer inquiries by utilizing product knowledge and resources.
- Assisted customers with order tracking and fulfillment issues promptly.
Accounts Payable Associate
The Arc Eastern Connecticut
10.2025 - Current
- Maintain accurate accounts payable records by processing vendor invoices, employee expense reports and credit card transactions in Sage Intacct, including proper supporting documentation.
- Process accounts payable check runs.
- Monitor PEX card activity, ensuring receipts are collected and matched to transactions.
- Reconcile PEX credit card statement within Sage Intacct.
- Review invoices for payment terms, maintain updated W-9 forms, and ensure vendor master data is accurate.
- Ensure timely invoice entry and use Excel pivot tables to identify trends and missing invoices.
- Assist with audits as required.
- Manage full purchasing cycle from requisitions through payment, communicating effectively with internal teams and external vendors.
- Procure goods and services in accordance with company policies and procedures.
- Evaluate vendors based on pricing, reliability, performance, and experience.
- Review purchasing documents for accuracy and completeness, ensuring appropriate terms and conditions.
- Maintained organized contracts files, pricing history, and vendor records.
- Assist in developing and improving corporate purchasing policies and ensure adherence across the organizations
Education
Associate Degree - Liberal Arts
Three Rivers Community College
Norwich, CT01.2013
Skills
- Microsoft Office and SharePoint
- Sage Intacct
- PEX management
- Purchase order processing
- Vendor negotiation and management
- Contract administration
- Procurement software expertise
- Invoice processing and tracking
- Vendor relationship development
- Spiceworks support
- Adobe Creative Suite
- Star2Star communications solutions
- eFax corporate services
- Attention to detail
- Effective communication
Timeline
Accounts Payable Associate
The Arc Eastern Connecticut
10.2025 - Current
Purchasing Agent
The Arc Eastern Connecticut
09.2024 - 10.2025
Data Support Specialist/Vendor Liaison
The Arc Eastern Connecticut
04.2016 - 09.2024
Procurement Coordinator
Pfizer, Inc. | Aequor Technologies
09.2015 - 04.2016
Bartender/Server
Hanafins Pub & Restaurant
04.2015 - 05.2016
Assistant Teacher
Groton Multicultural Montessori
09.2014 - 06.2015
Customer Service Representative and Administrative Assistant
Tantor Media, Inc.
06.2006 - 08.2014
Associate Degree - Liberal Arts
Three Rivers Community College