Megan Ruby
Port Charlotte,FL
Summary
Aspire to secure a challenging position that facilitates significant contributions to company success.,Demonstrated ability to work independently, displaying a strong work ethic and effective multitasking skills.,Exhibited excellent interpersonal and organizational skills while delivering outstanding customer service.,Committed to continuous learning and professional growth.
Overview
20
20
years of professional experience
Work History
Claims Coordinator
HCA, Inc.
Nashville, TN
05.2015 - 02.2026
- Developed and maintained relationships with hospitals and Attorneys to streamline claims requests.
- Provided exceptional customer service by addressing Attorney needs promptly and effectively, demonstrating empathy and understanding while working towards swift resolutions.
Receptionist
Charlotte Bay Rehabilitation & Care Center
Port Charlotte, FL
10.2024 - 09.2025
- Managed front desk operations, ensuring efficient patient check-in and appointment scheduling.
- Maintained electronic health records with accuracy, supporting compliance and data integrity.
- Implemented office procedures that improved workflow efficiency and reduced patient wait times.
- Developed strong relationships with patients, contributing to a welcoming environment and improved satisfaction levels.
- Greeted incoming visitors professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Cashier
Lowes Home Improvment
Port Charlotte
08.2023 - 09.2024
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained clean and organized checkout area to enhance customer experience.
- Handled cash management tasks, including balancing registers at shift end.
- Collaborated with team members to optimize checkout processes and reduce wait times.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
Nurse Paralegal Assistant
Haliczer, Pettis & Schwamm, P.A.
Fort Lauderdale, FL
08.2006 - 04.2015
- Organized medical records to support legal case preparation and ensure compliance with regulations.
- Maintained confidentiality while managing sensitive patient information for multiple concurrent cases, ensuring compliance with HIPAA regulations.
Education
Online Sales Associate - undefined
Kaplan Real Estate Education
AA - Education
Broward College
Davie, FLHigh School Diploma - undefined
Gibbs High School
St. Petersburg, FLSkills
- Fast learner
- Used Microsoft Office suite, including Word, Excel, PowerPoint, and Internet Explorer, to support daily tasks,
- Assisted with task management through Acuity Management, HPF, and Meditech systems,
- Supported e-filing procedures using the Florida Courts portal,
- Knowledge of Kronos, and WebEx platforms
Timeline
Receptionist
Charlotte Bay Rehabilitation & Care Center
10.2024 - 09.2025
Cashier
Lowes Home Improvment
08.2023 - 09.2024
Claims Coordinator
HCA, Inc.
05.2015 - 02.2026
Nurse Paralegal Assistant
Haliczer, Pettis & Schwamm, P.A.
08.2006 - 04.2015
Online Sales Associate - undefined
Kaplan Real Estate Education
AA - Education
Broward College
High School Diploma - undefined
Gibbs High School