Megan Ruelke
Twin Falls,ID
Summary
Dynamic Warehouse Supervisor at ClifBar with expertise in employee training and team building. Proven track record in problem-solving and effective record-keeping. Skilled in recruiting and utilizing ATS for talent acquisition. Committed to enhancing customer service and operational efficiency, ensuring a positive workplace culture and seamless logistics management.
Overview
21
21
years of professional experience
Work History
Warehouse Supervisor
ClifBar
07.2023 - Current
- Conducted employee training sessions to improve team skills and knowledge retention
- Managed employee documentation processes to ensure compliance with regulations
- Executed problem solving strategies to resolve workplace challenges effectively
- Managed incident handling procedures to ensure safety
- Maintained accurate record keeping for company documents
- Organized team building activities to foster collaboration
- Traffic Scheduler: Truck Scheduling, Bills of Lading, Clerical work, Data Entry, Warehousing
- Temp Recruiter: Review Resumes, Conduct Interviews (phone and on-site), Facilitate Interviews with Hiring Managers, Present Offers, Conduct Pre-Hire screenings
Recruiter (Remote)
HeyTutor
09.2021 - 02.2023
- Sourced and interviewed qualified tutors to build a high-quality tutoring team
- Facilitated training sessions for staff to enhance their skills and effectiveness
- Performed various clerical tasks including filing and data entry
- Handled customer service calls, resolving inquiries to ensure customer satisfaction
Human Resources Assistant
H A S INC
Twin Falls, USA
03.2021 - 09.2021
- Managed onboarding paperwork to facilitate smooth integration of new employees
- Sourced and interviewed candidates for various positions
- Responded to employee inquiries regarding HR policies and procedures to ensure clarity and compliance
- Executed clerical tasks to support efficient office operations
Recruiter
Giltner Logistics
Twin Falls, USA
02.2018 - 02.2021
- Recruiter: Source, interview, recommend candidates for both local and national company positions
- Sourced candidates through online platforms and networking to meet hiring goals
- Conducted interviews to evaluate candidate qualifications and fit for roles.
- Collaborated with hiring managers to define and prioritize staffing needs
- Freight Specialist: Handle customer service issues, Handle back-office paperwork, Track and handle freight loads, Process invoices and handle issues related, Create BOLs, Book Loads, Source Freight Carriers
Recruiter
C3/ Customer Contact Channels
Twin Falls, USA
09.2011 - 01.2018
- Recruiter: conduct interviews, attend recruiting events, train office staff, Conduct marketing, public relations
- Coordinated applicant scheduling and class tracking for talent acquisition efforts
- Team Lead: member escalations, team assistance, scheduling
- Escalation specialist: focusing on meeting deadlines, performing special projects
- Supervised time management, engaged agents in development, trained employees, and maintained employee records
- Assisted new members as subject matter expert in enrollment services
- Camp Counselor: coaching, employee skill building, quality feedback, new employee training
Onsite Testing Technician
Weinhoff Drug Testing
Twin Falls, USA
09.2014 - 05.2015
- Traveled on site performing drug tests for companies on a random and scheduled basis
- Coordinated meetings with employers to highlight advantages of drug testing for their workforce
- Managed paperwork and filing related to drug testing requests
- Supported office operations to ensure smooth workflow
Receptionist
Y.M.C.A
Twin Falls, USA
05.2008 - 07.2009
- Assisted customers with inquiries and resolved issues to enhance satisfaction
- Processed customer transactions
- Processed customer refund requests, ensuring compliance with company policies
- Registered new members into system
- Trained new employees on procedures
- Managed accounts receivable transactions
- Managed inventory levels for office supplies to ensure availability and efficiency
Assistant Manager
Hands on Pottery
Twin Falls, USA
09.2005 - 07.2008
- Trained new employees to ensure effective onboarding and integration into the team
- Assisted customers to exceed expectations and enhance overall satisfaction
- Maintained accurate financial records to support company operations and decision-making
- Daily deposits of business income
Education
College - Early Childhood Education
College of Southern Idaho
Twin Falls, ID01-2008
High School -
Twin Falls Senior High School
Twin Falls01-2007
Skills
- Warehouse Safety
- Material Handling
- Equipment Operation
- Stock Management
- Logistics Coordination
- Customer Service
- Call Center
- Customer Support
- HIPAA
- Microsoft Excel
- Microsoft Word
- Windows
- ATS
- Team Management
- PBX
- Saas
- Office Administration
Timeline
Warehouse Supervisor
ClifBar
07.2023 - Current
Recruiter (Remote)
HeyTutor
09.2021 - 02.2023
Human Resources Assistant
H A S INC
03.2021 - 09.2021
Recruiter
Giltner Logistics
02.2018 - 02.2021
Onsite Testing Technician
Weinhoff Drug Testing
09.2014 - 05.2015
Recruiter
C3/ Customer Contact Channels
09.2011 - 01.2018
Receptionist
Y.M.C.A
05.2008 - 07.2009
Assistant Manager
Hands on Pottery
09.2005 - 07.2008
College - Early Childhood Education
College of Southern Idaho
High School -
Twin Falls Senior High School