Megan Rupell

• Serve as a primary platform owner and subject-matter expert, supporting internal teams and external clients.

• Build, configure, and maintain health screening events, including event creation, updates, and real-time troubleshooting.

• Manage Labcorp data integration, validation, reconciliation, and issue resolution to ensure data accuracy and compliance.

• Assign and manage user permissions for 100+ staff and events, maintaining secure and appropriate system access.

• Perform ongoing data reconciliation and quality assurance across events and reporting outputs.

• Act as a client-facing support resource, answering platform questions and resolving technical issues efficiently.

• Collaborate cross-functionally using Google Workspace, Slack, Ramp and Microsoft Teams.

• Track tasks, issues, and enhancements using JIRA, Sharepoint, Sharefile, and Monday.com.

• Utilize Excel for tracking, reporting, reconciliation, and operational support.

• Oversaw data warehouse entry, organization, access, and security for large-scale health screening events.

• Led database management, development, and analysis to support organizational goals and data integrity.

• Maintained and supported platforms including PDHI, MEDB, NetSuite, and Power BI.

• Served as a primary point of contact for Program Managers and clients, answering data-related questions thoroughly.

• Trained Program Managers and staff on system usage, permissions, and reporting.

• Compiled and maintained source documents, protocol materials, and allotment reports.

• Provided guidance on data access, storage, and security best practices.

• Supported dashboards and workflow tracking using tools such as Trello.

• Automated repeatable database processes to improve efficiency and accuracy.

• Conducted end-user training following database development and updates.

• Worked closely with programmers and analysts to execute defined workflows.

• Tested databases and programs, corrected errors, and implemented modifications.

• Maintained and modified existing databases to meet operational needs.

• Compiled, sorted, and validated data for entry into the Master Event Database (MEDB).

• Created customized reporting templates based on client requirements.

• Maintained database files, tables, and documentation to prevent data loss.

• Analyzed and modeled data to support operational and process improvements.

• Responded appropriately to customer's special cleaning requests.
• Substituted traditional cleaners with non-toxic sanitation aids to meet client preferences.
• Maintained safety standards by wearing gloves and protective clothing.
• Cleaned rugs, carpets, upholstery, and draperies.
• Understood and adhered to special cleaning requests from clients.
• Cleansed and sanitized kitchen areas.
• Recognized by employer for exhibiting impeccable standards in maintaining clean, sanitized, tidy, and pleasant facility. Dusted and polished all surfaces, including tables, dressers, televisions, and headboards.
• Ensured cleanliness and sanitation of bedrooms, bathrooms and common
• areas including scrubbing, mopping, vacuuming, polishing, dusting, windows and using germicides.

• Putting clients into the system
• Sanitize and clean the store and booths, put away inventory
• Updating inventory
• Hiring and training new employees
• Managed the performance of team members, conducted performance appraisals, and managed promotion recommendations.
• Drove shrink results through compliance with all guidelines involving safety, loss prevention, and cash-handling procedures.

• Maintaining inventory in the back, and arranging inventory on the floor
• Tagging merchandise
• Setting up promotional material and displays
• Identifying customers needs
• Provide courteous and prompt service
• Controlled shrinkage by observing cashier operations and customer behaviors.
• Assisted cashiers in providing credits or refunds to customers.

• Entered and verified confidential healthcare data in compliance with HIPAA standards.

• Performed data validation, error correction, and routine backups.

• Ensured data integrity and accuracy across systems.