Megan Sample
Tucson,AZ
Summary
Dynamic team leader with proven skills in customer relations and task management. Known for optimizing team dynamics, learning versatile skills to ensure full coverage of responsibilities, and improving customer experiences.
Overview
6
6
years of professional experience
3
3
Certifications
Work History
Markdown Lead
TJX Companies
Tucson, Arizona
11.2024 - Current
- Review task list provided by manager to direct and divide responsibilities among team members.
- Ensured balance of responsibilities by assisting teams and filling in for absent members.
- Optimize allocation of inventory throughout store to keep retail area safe and organized.
- Train team members in multiple departments during onboarding/transition between department.
- Assist store manager by reviewing and summarizing reports generated by store software
- Oversaw the balancing of cashiers during clearance periods to maintain financial integrity.
- Took charge of the team during year-end inventory.
Store Associate
TJX Companies
Tucson, Arizona
10.2023 - 11.2024
- Guided customers in product selection and addressed inquiries to enhance shopping experience.
- Stocked shelves with merchandise per company guidelines to maintain organized store layout.
- Rotated between cashier and store responsibilities throughout workday.
- Executed event marketing strategies to engage members and promote store products.
- De-escalated individuals within store grounds and offered alternative solutions for customer issues.
- Coordinated with sister stores to align personnel coverage during shift for optimal operations.
Childcare Assistant Teacher
La Petite Academy Inc.
Tucson, Arizona
07.2022 - 02.2023
- Supervise and monitor children to ensure safety and support in lessons
- Directing students throughout day, ensuring smooth transitions between activities, meals and recesses.
- Manage rowdiness and enforce rules while promoting positivity within classroom.
- Provide students with help when needs are communicated, fostering growth in physical, mental and social development.
- Communicated with parents about child's developmental progress, strengthening home-school connection.
- Participate in drills to familiarize safety protocols among students and staff.
Bakery Clerk
Sprouts Farmers Market Inc, Grocery
Tucson, Arizona
01.2020 - 02.2021
- Prep bakery goods during late prior night or early morning shift before store hours and closed store.
- Maintain clean kitchen workspace.
- Baked/Prepared/Displayed goods to consistent sales standard.
- Operated baking equipment safely and by company protocol.
- Handled various retail responsibilities to support overall store operations.
Education
High School Diploma -
Canyon Del Oro
Tucson, AZ02-2022
Skills
- Team Management
- Customer Relations
- Task Management
- Communication
- Conflict resolution
- Aptitude for Learning
- Data Literacy
- CPR, Seizure, Defibrillator Certified
Certification
CPR Certification - American Red Cross Association 2022
Timeline
Markdown Lead
TJX Companies
11.2024 - Current
Store Associate
TJX Companies
10.2023 - 11.2024
Childcare Assistant Teacher
La Petite Academy Inc.
07.2022 - 02.2023
Bakery Clerk
Sprouts Farmers Market Inc, Grocery
01.2020 - 02.2021
High School Diploma -
Canyon Del Oro