Megan Scala
Orlando,FL
Summary
Creative Social Media Manager experienced in managing social media programs across multiple consumer properties. Proactive and hardworking individual talented in program integration, strategic planning and social marketing evaluation. Computer proficient with superb skills in Adobe Creative Suite and Microsoft Office Suite.
Overview
9
9
years of professional experience
Work History
Social Media Manager
Hahn Integrated Systems
05.2021 - Current
- Increased customer engagement through social media.
- Monitored online presence of company's brand to engage with users and strengthen customer relationships.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Collaborated with team members to develop creative campaigns for social media platforms.
- Oversaw social media presence and aligned posts to include branding and trending ideas.
Social Media Coordinator
Materna IPS
10.2020 - Current
- Created social media content with consistent content and tone.
- Increased customer engagement through social media.
- Developed social media content to increase engagement with customers.
- Managed social media accounts for clients, generating interest for existing and upcoming product or service releases.
- Archived critical interactions and posts so that all key information was documented for future reference.
- Developed and managed content calendars for each platform to establish timely and relevant posts.
- Collaborated with team members to develop creative campaigns for social media platforms.
Assistant Manager
The Sweet Chalet Shoppe
04.2016 - 06.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed content and consistent tone for multiple social media platforms.
- Incorporated e-commerce objectives in social media platform management.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue.
- Built relationships with customers and community to establish long-term business growth.
Tour Guide
Magic VIP Tours
06.2019 - 12.2019
- Guided groups of up to 15 people on scheduled tours.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Communicated professionally with customers, answering questions and addressing concerns to boost satisfaction.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Built personal relationships with guests to promote positive experiences.
Catering Assistant
Jason's Deli
05.2014 - 03.2016
- Prepared sandwiches, salads and other specialty items according to customer specifications.
- Provided friendly, courteous service to create memorable moments for guests.
- Delegated tasks to delivery driving team without prejudice.
- Cleaned and organized back of house to promote team efficiency.
- Maintained composure and work quality while under stress.
Education
Bachelor of Arts - Film Production
University of Central Florida
Orlando, FL05.2024
Associate of Arts - General Studies
Seminole State College of Florida
Sanford, FL12.2020
Skills
- Brand or Products Development
- Search Engine Optimization Expertise
- Producing Videos
- Content Strategy
- Increasing Engagement
- Verbal and Written Communication
- Brand Development and Awareness
- Customer Preferences
- Adobe Creative Suite
- Social Media Management
- Attention to Detail
- Teamwork and Collaboration
Languages
English
Native or Bilingual
German
Professional Working
Timeline
Social Media Manager
Hahn Integrated Systems
05.2021 - Current
Social Media Coordinator
Materna IPS
10.2020 - Current
Tour Guide
Magic VIP Tours
06.2019 - 12.2019
Assistant Manager
The Sweet Chalet Shoppe
04.2016 - 06.2021
Catering Assistant
Jason's Deli
05.2014 - 03.2016
Bachelor of Arts - Film Production
University of Central Florida
Associate of Arts - General Studies
Seminole State College of Florida