To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
OOA
Ascension
03.2023 - Current
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Organized, maintained and updated information in computer databases.
Maintained confidentiality of information regarding clients and company.
Answered central telephone system and directed calls accordingly.
Routed incoming mail and messages to relevant personnel without delay.
Kept reception area clean and neat to give visitors positive first impression.
Responded to inquiries from callers seeking information.
Shift Manager
Wingstop
01.2022 - 03.2023
Trained and mentored new employees to maximize team performance.
Kept employees operating productively and working on task to meet business and customer needs.
Supervised employees and oversaw quality compliance with company standards for food and services.
Worked closely with team members to schedule breaks and shifts to meet state regulations.
Excelled in every store position and regularly backed up front-line staff.
Tracked receipts, employee hours, and inventory movements.
Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
Collaborated with other leaders and executives to direct workflow and support operations.
Managed staff hiring, training and supervision.
Completed store opening and closing procedures.
Counted out cash drawers and balanced totals.
Processed cash, credit, debit, and check payments.