Megan Simpson
Kenton County Detention Center
Crittenden,KY
6
years of professional experience
Versatile Professional experienced in correctional management, hospitality, and sales. Achieved operational efficiency and safety through effective security procedures and inmate management while fostering team collaboration. Delivered exceptional customer service and drove revenue growth by cultivating client relationships and employing strategic planning and negotiation skills.
Work History
Deputy Jailer
2 Months- Supervised inmate housing areas to maintain safety, order, and compliance with detention center procedures.
- Conducted security checks, counts, and searches to detect contraband and prevent incidents.
- Monitored daily inmate movement during meals, recreation, and scheduled activities.
- Documented inmate behavior, incidents, and shift activities in accurate jail records.
- Assisted with intake, booking, and release procedures while verifying identification and paperwork.
- Enforced facility rules and visitation policies while communicating professionally with inmates and visitors.
- Responded to emergencies and disruptive behavior using approved correctional procedures.
Sales Consultant
2 Years 4 Months- Qualified buyer needs and matched features, trims, and pricing to budget expectations.
- Built customer relationships through consultative conversations and attentive vehicle recommendations.
- Demonstrated vehicle technology, safety systems, and performance features during test drives.
- Managed inbound leads, follow-up calls, and appointment scheduling through CRM systems.
- Maintained product knowledge across inventory to support informed purchasing decisions.
- Coordinated paperwork, trade-in details, and sales documentation for accurate transaction processing.
Waitress
2 Years 7 Months- Coordinated guest seating and table flow to maintain smooth service during high-volume shifts.
- Recommended menu items and beverages to support guest satisfaction and increase check average.
- Delivered accurate order input through POS systems and communicated special requests to kitchen staff.
- Resolved guest concerns promptly, preserving positive dining experiences and repeat business.
- Managed cash handling, check processing, and payment accuracy throughout closing procedures.
- Collaborated with servers, hosts, and kitchen staff to ensure timely food delivery.
- Trained new wait staff on service standards, order accuracy, and guest interaction techniques.
- Maintained clean, organized tables and sections while following restaurant sanitation standards.
Education
GED
Skills
Security procedures
Policy enforcement
Verbal communication
Attention to detail
Multitasking abilities
Customer service
Inmate management
Emergency response
Conflict resolution
Upselling techniques
Strong work ethic
Food running
Timeline
Deputy Jailer
Kenton County Detention Center
08.2026 - CurrentRead More
Sales Consultant
Jeff Wyler Honda
11.2023 - 03.2026Read More
Waitress
Texas Roadhouse
08.2020 - 03.2023Read More
Somerset Community College
GED
Read More