Hi, I’m
Megan Smith
Buford,GA
Summary
Proactive individual with effective communication and organizational skills in fast-paced environments. Strong communicator experienced in coordinating and providing exceptional customer service ready to contribute to team success and enhance operational efficiency.
Overview
8
years of professional experience
Work History
Pensacola Christian College
Production Assistant
08.2024 - Current
Job overview
- Worked to assist the Dean and the Chairs of my department.
- Assisted in the preparation for various college events, recitals, and concerts.
- Coordinated with groups and individuals to organize events.
- Helped maintain production schedules and timelines for each event.
- Maintained clear communication among other production assistants.
- Kept an organized checklist of daily production activities.
- Maintained an organized and clean workspace at all times.
- Worked to maintain efficient and clear communication with other college departments.
Pensacola Christian College
Security Desk Worker
01.2022 - 05.2024
Job overview
- Monitored different campus facilities and Checked ID cards of personnel entering buildings.
- Helped guest check into buildings.
- Assisted students with questions or concerns.
- Answered desk phones, made calls, and delivered messages as needed.
- Reviewed safety and security measures, and worked to enforce those as required.
Palmetto Moon
Sales Associate
06.2023 - 01.2024
Job overview
- Assisted customers in product selection and provided personalized recommendations.
- Maintained knowledge of current merchandise to enhance customer engagement.
- Organized store displays to promote new arrivals and seasonal sales.
- Collaborated with team members to maintain a clean and inviting store environment.
- Handled customer inquiries and resolved issues promptly and effectively.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
- Handled customer complaints in a professional manner.
- Built and maintained relationships with peers and upper management to drive team success.
- Performed floor moves, merchandising, display maintenance, and housekeeping to keep areas well-stocked, organized, and current.
Pensacola Christian College
Proclaim Team Member
10.2020 - 01.2023
Job overview
- Traveled throughout the East Coast of the U.S. during the summer and winter months to promote the college.
- Ministered through song at many churches, summer camps, and Christian schools.
- Assisted with special projects, needs, and events of the different ministries.
- Helped in the recruitment of new college applicants.
- Worked to serve and grow relationships and connections with people.
Chick-fil-A
Team Member/Team Trainer
07.2018 - 08.2020
Job overview
- Provided excellent customer service at all times.
- Engaged with customers to enhance their dining experience effectively.
- Greeted customers upon entering the store with a friendly demeanor.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Performed opening and closing duties, such as organizing, restocking items, and cleaning the front of house.
- Operated cash registers to process payments from customers.
- Trained new team members using approved training materials and information.
Education
Pensacola Christian CollegePensacola, FL
Master of Arts from Vocal Performance
05-2026
University Overview
- Fall 2024-Spring 2026 - Dean's List
- Chamber Ensemble, Fall 2021-Spring 2026
- Featured soloist in PCC's music video and recording of "Hark the Herald Angels Sing (In Excelsis Deo)", Spring/Fall 2025
- Participated in the Fine Arts Production The Scarlet Pimpernel (Suzanne), Fall 2025
- Traveled with PCC's Chamber Ensemble to sing in Carnegie Hall joining Alumnus, Heather Sorenson, in the performance of her SOLAS, Fall 2025
- Participated in the campus Christmas Lights Celebration (Chamber girls ensemble; featured soloist for the finale), Fall 2025
- Graduate Voice Recital, Spring 2026
- Completed a Graduate Research Paper on the representation of race and gender through the characters in the musical West Side Story.
Pensacola Christian CollegePensacola, FL
Bachelor of Arts from Performance Studies
05-2024
University Overview
- Fall 2020-Spring 2024 - Dean's List
- Received the Presidential Citation of Merit, Spring 2024
- Collegian Officer, Fall 2021
- Chamber Ensemble, Fall 2021-Spring 2026
- Participated in the Fine Arts Production The Pirates of Penzance (u/s Edith, Ensemble), Spring 2022
- Directed the Dramatic Production It's a Wonderful Life, Fall 2022
- Co-Directed the Dramatic Production Our Miss Brooks, Spring 2023
- Senior Performance Studies Recital Mary Poppins, Fall 2023
- Traveled with PCC's Chamber Ensemble to sing in Carnegie Hall joining alumnus, Heather Sorenson, in the performance of her Requiem, Fall 2023
- Participated in the Fine Arts Production The Sound of Music (Maria), Spring 2024
Old Suwannee Christian SchoolBuford, GA
High School Diploma
05-2020
Skills
- Vocal performance
- Speech performance
- Event coordination
- Production management
- Customer service
- Effective communication
- Team collaboration
- Organizational skills
- Public speaking
- Leadership skills
Timeline
Production Assistant
Pensacola Christian College
08.2024 - Current
Sales Associate
Palmetto Moon
06.2023 - 01.2024
Security Desk Worker
Pensacola Christian College
01.2022 - 05.2024
Proclaim Team Member
Pensacola Christian College
10.2020 - 01.2023
Team Member/Team Trainer
Chick-fil-A
07.2018 - 08.2020
Pensacola Christian College
Master of Arts from Vocal Performance
Pensacola Christian College
Bachelor of Arts from Performance Studies
Old Suwannee Christian School
High School Diploma