Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Megan Smith

Buford,GA
Megan  Smith

Summary

Proactive individual with effective communication and organizational skills in fast-paced environments. Strong communicator experienced in coordinating and providing exceptional customer service ready to contribute to team success and enhance operational efficiency.

Overview

8
years of professional experience

Work History

Pensacola Christian College

Production Assistant
08.2024 - Current

Job overview

  • Worked to assist the Dean and the Chairs of my department.
  • Assisted in the preparation for various college events, recitals, and concerts.
  • Coordinated with groups and individuals to organize events.
  • Helped maintain production schedules and timelines for each event.
  • Maintained clear communication among other production assistants.
  • Kept an organized checklist of daily production activities.
  • Maintained an organized and clean workspace at all times.
  • Worked to maintain efficient and clear communication with other college departments.

Pensacola Christian College

Security Desk Worker
01.2022 - 05.2024

Job overview

  • Monitored different campus facilities and Checked ID cards of personnel entering buildings.
  • Helped guest check into buildings.
  • Assisted students with questions or concerns.
  • Answered desk phones, made calls, and delivered messages as needed.
  • Reviewed safety and security measures, and worked to enforce those as required.

Palmetto Moon

Sales Associate
06.2023 - 01.2024

Job overview

  • Assisted customers in product selection and provided personalized recommendations.
  • Maintained knowledge of current merchandise to enhance customer engagement.
  • Organized store displays to promote new arrivals and seasonal sales.
  • Collaborated with team members to maintain a clean and inviting store environment.
  • Handled customer inquiries and resolved issues promptly and effectively.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Greeted customers and provided exceptional customer service.
  • Performed cashier duties such as accepting payments, issuing receipts, and counting money back change.
  • Handled customer complaints in a professional manner.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Performed floor moves, merchandising, display maintenance, and housekeeping to keep areas well-stocked, organized, and current.

Pensacola Christian College

Proclaim Team Member
10.2020 - 01.2023

Job overview

  • Traveled throughout the East Coast of the U.S. during the summer and winter months to promote the college.
  • Ministered through song at many churches, summer camps, and Christian schools.
  • Assisted with special projects, needs, and events of the different ministries.
  • Helped in the recruitment of new college applicants.
  • Worked to serve and grow relationships and connections with people.

Chick-fil-A

Team Member/Team Trainer
07.2018 - 08.2020

Job overview

  • Provided excellent customer service at all times.
  • Engaged with customers to enhance their dining experience effectively.
  • Greeted customers upon entering the store with a friendly demeanor.
  • Worked hard to learn required tasks quickly to maximize performance.
  • Built and maintained working relationships with peers and upper management.
  • Performed opening and closing duties, such as organizing, restocking items, and cleaning the front of house.
  • Operated cash registers to process payments from customers.
  • Trained new team members using approved training materials and information.

Education

Pensacola Christian College
Pensacola, FL

Master of Arts from Vocal Performance
05-2026

University Overview

  • Fall 2024-Spring 2026 - Dean's List
  • Chamber Ensemble, Fall 2021-Spring 2026
  • Featured soloist in PCC's music video and recording of "Hark the Herald Angels Sing (In Excelsis Deo)", Spring/Fall 2025
  • Participated in the Fine Arts Production The Scarlet Pimpernel (Suzanne), Fall 2025
  • Traveled with PCC's Chamber Ensemble to sing in Carnegie Hall joining Alumnus, Heather Sorenson, in the performance of her SOLAS, Fall 2025
  • Participated in the campus Christmas Lights Celebration (Chamber girls ensemble; featured soloist for the finale), Fall 2025
  • Graduate Voice Recital, Spring 2026
  • Completed a Graduate Research Paper on the representation of race and gender through the characters in the musical West Side Story.

Pensacola Christian College
Pensacola, FL

Bachelor of Arts from Performance Studies
05-2024

University Overview

  • Fall 2020-Spring 2024 - Dean's List
  • Received the Presidential Citation of Merit, Spring 2024
  • Collegian Officer, Fall 2021
  • Chamber Ensemble, Fall 2021-Spring 2026
  • Participated in the Fine Arts Production The Pirates of Penzance (u/s Edith, Ensemble), Spring 2022
  • Directed the Dramatic Production It's a Wonderful Life, Fall 2022
  • Co-Directed the Dramatic Production Our Miss Brooks, Spring 2023
  • Senior Performance Studies Recital Mary Poppins, Fall 2023
  • Traveled with PCC's Chamber Ensemble to sing in Carnegie Hall joining alumnus, Heather Sorenson, in the performance of her Requiem, Fall 2023
  • Participated in the Fine Arts Production The Sound of Music (Maria), Spring 2024

Old Suwannee Christian School
Buford, GA

High School Diploma
05-2020

Skills

  • Vocal performance
  • Speech performance
  • Event coordination
  • Production management
  • Customer service
  • Effective communication
  • Team collaboration
  • Organizational skills
  • Public speaking
  • Leadership skills

Timeline

Production Assistant

Pensacola Christian College
08.2024 - Current

Sales Associate

Palmetto Moon
06.2023 - 01.2024

Security Desk Worker

Pensacola Christian College
01.2022 - 05.2024

Proclaim Team Member

Pensacola Christian College
10.2020 - 01.2023

Team Member/Team Trainer

Chick-fil-A
07.2018 - 08.2020

Pensacola Christian College

Master of Arts from Vocal Performance

Pensacola Christian College

Bachelor of Arts from Performance Studies

Old Suwannee Christian School

High School Diploma
Megan Smith