Megan Sollenberger
Folsom,CA
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
9
9
years of professional experience
Work History
Barista
Dutch Bros
07.2021 - 06.2024
- Maintained a clean and organized workspace for optimal speed, quality, and service.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
Sales Associate
Van Heusen Factory Outlet
09.2015 - 08.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Bachelor of Arts - Geography
Sonoma State University
Rohnert Park, CA05.2020
High School Diploma -
Vista Del Lago High School
Folsom, CA05.2016
Skills
- Exceptional customer service
- Reliable and Dependable
- Customer Retention
- Point of Sale Knowledge
- Conflict Resolution
- opening and closing duties
Timeline
Barista
Dutch Bros
07.2021 - 06.2024
Sales Associate
Van Heusen Factory Outlet
09.2015 - 08.2016
Bachelor of Arts - Geography
Sonoma State University
High School Diploma -
Vista Del Lago High School