Summary
Overview
Work History
Education
Accomplishments
References
Timeline
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Megan Spendlove

Mesa,AZ

Summary

I am a well-rounded, hard-working, driven and dependable former pharmacy school student looking to grow my skills and further my new career path in operations. I am detail-oriented with a high commitment to quality, am eager to learn more about the field of operations, and am highly motivated to take on new challenges. I am confident in my current self and abilities, but look forward with much optimism to continuing my personal and professional growth here at Amazon.

Overview

1
1
year of professional experience

Work History

Process Assistant

Amazon Sort Center KRB9
Mesa, AZ
10.2023 - Current
  • Use FC Eligibilities, FCLM, Picking Console and RODEO Apps to organize and monitor progress of the pick work force to meet goals outlined in the Daily Plan
  • Calculate pick risk for CPTs and daily goal throughout the shift to ensure compliance with Daily Plan, communicate needs to meet compliance if necessary
  • Monitor head count as well as average and individual picker rates to help mitigate risk for daily pick goal
  • Coach associates on picking process with patience and understanding to help resolve barriers faced to improve individual knowledge and performance as a picker
  • Assist in the development of fellow associates by training a PG to understand the picking process and organize the pick work force
  • Identify and communicate barriers to the picking process and help deep dive those issues to create solutions
  • Work together with fellow Outbound PAs to ensure the needs of Pick, Dock, and Ship Clerk are communicated in order for the day's work to be completed
  • Collaborate with PAs from other departments to labor share associates as necessary to meet the needs of the building
  • Advised a visiting Operations Manager on the development of a Pick Clustering Tool that would better suit our needs for organizing and redistributing the pick work force quickly and efficiently throughout the day
  • Communicate with Area Managers, Operations, Central Flow, ICQA, Inbound PAs, fellow Outbound PAs and any other parties as necessary throughout the shift to give updates on picking progress, report barriers, and help resolve issues as they arise to run a shift as smoothly as possible

Process Guide for Pick PA

Amazon Sort Center KRB9
Mesa, AZ
08.2023 - 09.2023
  • Use the Picker Eligibilities program to assign work to associates during the shift
  • Track the picking progress using the RODEO app to ensure work is completed on time for CPT and daily goal fulfillment
  • Monitor the Picking Console app to track employee activity during the day
  • Collaborate with all Outbound PAs to keep a consistent flow of work coming to the dock for the duration of the shift
  • Reassign and redistribute pickers as work is completed and fulfillment needs change throughout the day
  • Answer questions and assist associates with the picking process as needed

Lead Outbound Problem Solver for BHN

Amazon Sort Center KRB9
Mesa, AZ
07.2023 - 09.2023
  • Identify and resolve potential problems using a variety of tools and resources
  • Manage and prioritize issues for timely resolution based on fulfillment needs
  • Use FC Research, Edit Items, and Move Items apps to assess and update the status of packages as necessary
  • Assign new csX labels using the Sideline app when labels are missing or damaged
  • Prepare totes and boxes for shipment to another facility for further processing including palletization using UPP, assignment to a paX label, and virtually moving the pallets onto a truck using the Sort Center function
  • Search PIT corrals for cages containing CPT that has been removed from the shelves but not yet delivered to the dock
  • Consistently check on items that have been dwelling in Problem Solve for status updates so they can be further processed in a timely manner
  • Communicate to other departments such as ICQA and Inbound Dock as necessary to keep the work load in Problem Solve to a minimum

Education

Bachelor of Science - Psychology

Washington State University
Pullman, WA
05.2013

Bachelor of Science - Zoology

Washington State University
Pullman, WA
12.2012

Accomplishments

  • Phi Beta Kappa National Honor Society Member
  • Washington State FFA Degree Recipient
  • Washington State FFA Swine Production Proficiency Award
  • Mount Baker Senior High School Mountaineer Marching Band Drum Major

References

References available upon request.

Timeline

Process Assistant

Amazon Sort Center KRB9
10.2023 - Current

Process Guide for Pick PA

Amazon Sort Center KRB9
08.2023 - 09.2023

Lead Outbound Problem Solver for BHN

Amazon Sort Center KRB9
07.2023 - 09.2023

Bachelor of Science - Psychology

Washington State University

Bachelor of Science - Zoology

Washington State University

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Megan Spendlove