Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Steele

miami

Summary

Customer-focused professional with several years of experience in hospitality and leadership, known for staying organized, communicating effectively, and providing excellent service in fast-paced environments. Strong ability to multitask, solve problems, and work collaboratively with others. Seeking a hospital administrative or patient-facing role while pursuing a nursing degree, with the goal of building experience in a healthcare setting.

Overview

6
6
years of professional experience

Work History

Manager

Red Robin
08.2020 - 06.2026
  • Assisted with daily restaurant operations in a fast-paced, high-volume environment.
  • Maintained inventory, ordered supplies, and ensured compliance with company policies and health and safety standards.
  • Created employee schedules, managed shift coverage, and delegated tasks to maintain smooth operations.
  • Trained and onboarded new employees on company procedures, customer service standards, and daily operations.

Front Desk Receptionist

IHG Hotels & Resorts
01.2024 - 07.2026
  • Managed front desk operations, ensuring efficient check-in and check-out processes.
  • Provided exceptional guest service, addressing inquiries and resolving issues promptly.
  • Coordinated reservations using hotel management software to optimize occupancy rates.
  • Trained new front desk staff on procedures and customer service standards.

Bartender

Red Robin
08.2020 - 06.2026
  • Provided friendly and efficient service while handling multiple guests and priorities throughout each shift.
  • Handled cash, credit card, and POS transactions
  • Stayed organized and worked well under pressure in a fast-paced environment.

Server

Red Robin
08.2020 - 06.2026

Education

Associate of Applied Science - Nursing

Florida International University
Miami, FL
05-2027

High School Diploma -

Wheatland Chili
New York, NY
06-2021

CCMA - Medical Assistant

Miami Dade College
Miami, FL
12-2026

Skills

  • Patient & Customer Service
  • Multitasking
  • Problem Solving
  • Medical Office Support
  • Microsoft Office
  • Google Workspace
  • Adaptability in Fast-Paced Environments

Timeline

Front Desk Receptionist

IHG Hotels & Resorts
01.2024 - 07.2026

Manager

Red Robin
08.2020 - 06.2026

Bartender

Red Robin
08.2020 - 06.2026

Server

Red Robin
08.2020 - 06.2026

Associate of Applied Science - Nursing

Florida International University

High School Diploma -

Wheatland Chili

CCMA - Medical Assistant

Miami Dade College