Megan Stephens
Ponca City,OK
Summary
Dynamic professional specializing in early childhood education and customer service, with experience at Under My Wing Academy, LLC. Expertise in creating engaging lesson plans and enhancing parent communication, while effectively tracking children's developmental progress. Proficient in document coordination and maintaining confidentiality in medical recordkeeping, with a solid background in coding and billing.
Overview
14
14
years of professional experience
Work History
Lead Daycare Teacher
Under My Wing Academy, LLC
Ponca City, Oklahoma
07.2024 - Current
- Developed engaging lesson plans tailored to children's developmental stages.
- Supervised daily activities, ensuring a safe and nurturing environment.
- Communicated effectively with parents about child progress and concerns.
- Collaborated with staff to create an inclusive classroom atmosphere.
- Monitored children's behavior, providing guidance and support as needed.
- Established good relationships with parents by providing them regular updates about their child's activities.
- Observed each student's performance closely in order to identify any learning difficulties or behavioral issues.
Personal Banker
Equity Bank
Ponca City, OK
07.2022 - 07.2023
- Assisted clients with account management and financial product selection.
- Educated customers on banking services and promotional offers.
- Processed loan applications and conducted credit assessments for clients.
- Managed cash transactions and ensured compliance with security protocols.
- Helped customers open and close accounts, apply for loans and make sound financial decisions.
- Provided customer service to clients, including answering questions and resolving issues.
Bank Teller
The Bank of Beaver City
Beaver, OK
12.2021 - 06.2022
- Cashed customer checks, verified identification and checked account balances in accordance with bank policy.
- Reconciled cash and checks against computer records at end of shift.
- Responded and assisted customers with account inquiries and updates.
- Entered transactions into computer and issued customer receipts.
- Ordered checks, placed stop payment orders and conducted additional special services for customers.
- Welcomed customers and offered pleasant service during entire transaction.
- Maintained confidentiality of bank records and client information.
Medical Records Coordinator
Beaver County Memorial Hospital
Beaver, OK
08.2014 - 12.2021
- Arranged and managed medical record filing, retrieval and transfers per established guidelines.
- Maintained accurate records and reports regarding patients' histories and progress, services provided and other required information.
- Completed timely uploads of medical records to patient charts.
- Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data.
- Evaluated the quality and integrity of electronic chart data.
- Scanned incoming documentation.
- Maintained complete confidentiality in accordance with organization and legal requirements.
- Observed confidentiality and safeguarded all patient-related information.
Registered Medical Assistant
Beaver County Memorial Hospital
Beaver, OK
04.2012 - 08.2014
- Scheduled appointments for patients via phone and in person.
- Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
- Recorded vital signs and medical history for patients each shift.
- Process patient payments and update accounts.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Efficiently performed insurance verification and pre-certification and pre-authorization functions.
Education
Associate of Applied Science -
Seward County Community College
Liberal, KS05.2011
Skills
- Money Handling
- Safe and vault operation
- Exceptional customer service
- Document coordination
- Strong work ethic
- Record requests
- Insurance billing
- Insurance Verification
- Medical recordkeeping
- Lesson planning
- Child supervision
- Parent communication
- Early childhood education
- Progress monitoring
- Team management
- First Aid/CPR
Timeline
Lead Daycare Teacher
Under My Wing Academy, LLC
07.2024 - Current
Personal Banker
Equity Bank
07.2022 - 07.2023
Bank Teller
The Bank of Beaver City
12.2021 - 06.2022
Medical Records Coordinator
Beaver County Memorial Hospital
08.2014 - 12.2021
Registered Medical Assistant
Beaver County Memorial Hospital
04.2012 - 08.2014
Associate of Applied Science -
Seward County Community College