Megan Sterling
Saratoga Springs
Summary
Resourceful Information Systems Technician and U.S. Navy veteran recognized for high productivity and efficient task completion. Demonstrates expertise in network troubleshooting, information security, and database management. Proven ability to excel in problem-solving and teamwork, while adapting to evolving challenges, ensuring project success and system reliability. A recent Bachelor of Science graduate, equipped with strong research and technical skills, is committed to continuous learning and professional development.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Force Communications Manager
US NAVY
03.2018 - 04.2021
- Utilizing the Joint Integrated SATCOM Tool (JIST) and coordinating with the Regional SATCOM Support Center (RSSC), I supported United States Navy vessels operating in the Commander Task Force 80 (CTF-80), missions tasked by United States Northern Command (USNORTHCOM), and United States Strategic Command (USSTRATCOM).
- Coordinate electromagnetic spectrum requirements for the Commander, United States Fleet Forces Command (USFF), with the Navy and Marine Corps Spectrum Office.
- Manage pre-established communications plans, and generate emergent, situation-based communications plans for the CTF-80 area of responsibility (AOR).
- Draft, review, and submit Satellite Access Requests (SAR) and Gateway Access Requests (GAR) on behalf of CTF-80 to the Regional SATCOM Support Center (RSSC) East.
- Prepared and delivered briefings to executives, consisting of the security posture of units within the area of responsibility, providing critical information that identified the overall cybersecurity readiness and capabilities of supported vessels.
- Proofread all outgoing materials before publication or distribution.
- Developed instructional materials, such as presentations, videos, simulations, and online courses.
- Developed training materials, including manuals, guides, and handouts.
IT21 System Administrator
US Navy
01.2015 - 03.2018
- Administrator for Global Command and Control System - Maritime (GCCS-M), Naval Tactical Command Support System (NTCSS), Collaboration at Sea (CAS), Common PC Operating System Environment (COMPOSE), and Host-Based Security System (HBSS)/VMware network/tools familiarity.
- Combined Enterprise Regional Information Exchange System (CENTRIXS), Integrated Shipboard Network Systems (ISNS), SCI Networks, VMware, and advanced Ethernet switches, network hardware to include routers, switches, edge devices, servers, workstations, network e-mail services, file transfers, firewalls, mail servers, Internet Protocol (IP)-based networks, Microsoft, and other operating system administration, and Microsoft Exchange e-mail system administration.
- Migrated servers and assets from the legacy Information Technology for the 21st Century (IT-21) to its follow-on, Consolidated Afloat Network Enterprise Services (CANES).
- Assumed the role of the Information Systems Security Manager (ISSM), with knowledge of cyber networking protocols and familiarity with network security, to support the fleet in meeting cybersecurity and routine configuration demands.
- Administrator for the Automated Digital Network System (ADNS), International Maritime Satellite (INMARSAT), their proposed follow-on system, the Commercial Broadband System, and Global Broadcast Service (GBS).
- Administrator for the network's Host-Based Security System (HBSS) and its suite of software applications used to monitor, detect, and defend the network.
- Oversaw multiple technical refreshes that eliminated outdated hardware and software, maximizing the performance of the organization's network, and minimizing the cyber threat landscape.
Tactical Data Network System Administrator
US Navy
11.2011 - 01.2015
- Plan and perform operational management and maintenance on the Tactical Data Network (TDN), which comprises 12 virtual servers and common hardware/software suites.
- Responsible for installing, configuring, and managing network hardware and software.
- Perform periodic inspections and preventive maintenance, per the Cybersecurity and Infrastructure Security Agency (CISA).
- Diagnose and isolate cybersecurity threats and vulnerabilities. Familiar with a variety of scanning and patching tools.
- Familiar with Information Assurance Vulnerability Alerts (IAVA), and adhering to the best practices outlined by the National Institute of Standards and Technology (NIST).
- Conducted regular system backups and disaster recovery operations, minimizing data loss during critical failures.
- Provided technical support and training to users, improving system understanding and reducing support requests.
- Automated routine administrative tasks using scripting languages like PowerShell and Bash, increasing operational efficiency.
- Coordinated with third-party vendors for resolution of incidents or provisioning services.
- Configured and supported virtual environments using VMware and Hyper-V, optimizing resource utilization.
Education
Bachelor’s - Computer Networking and Cyber Security
University of Maryland Global Campus
12-2024
Skills
- Database management
- Network monitoring applications
- Lifecycle management
- Windows
- Linux
- UNIX
- Solaris Server Management
- Networking Fundamentals
- Network Administration
- Server Administration
- Information Assurance
- Network Security
- SATCOM
- Cyber security
- Incident response
- Technical writing
- Cybersecurity protocols
- Instructor (Master Training Specialist)
- Curriculum development
- User training
Certification
- A+, expired
- NET+, expired
- SEC+, in progress of being renewed
- LINUX+, expired
- IAT I
- IAT II
Communications And Interpersonal
Articulate communicator with well-developed technical writing, executive briefing experience, and critical thinking skills.
Team Building
Influential team leader with extensive experience in constructing positive outcomes.
References
Available Upon Request
Leadership
Solid background in training, organizational representation, and executing tasks.
Military Experience
Over nine years of U.S. Military service and experience in System Administration, Cyber Security, Information Assurance, and Satellite Communications.
Timeline
Force Communications Manager
US NAVY
03.2018 - 04.2021
IT21 System Administrator
US Navy
01.2015 - 03.2018
Tactical Data Network System Administrator
US Navy
11.2011 - 01.2015
Bachelor’s - Computer Networking and Cyber Security
University of Maryland Global Campus
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