Summary
Overview
Work History
Education
Skills
Timeline
Generic

Megan Stilling

Mount Airy,MD

Summary

Detailed Senior Manager with a proven track record at Consero, enhancing operational efficiency and client satisfaction. As an expert in project management, I excel in fostering client relationships and coordinating cross-functional teams. Recognized for implementing strategies that significantly boosted productivity while mentoring new employees to achieve excellence.

Overview

6
6
years of professional experience

Work History

Senior Manager, Client Services

Consero
Bethesda, MD
08.2022 - Current
  • Implemented new strategies to enhance operational efficiency, reduce costs, and boost productivity.
  • Facilitated meetings with C-suite clients to assess service needs and expectations.
  • Trained new staff on customer service processes and procedures.
  • Oversaw project deliverables through effective communication and management.
  • Provided leadership and mentorship to new employees on various company programs.

Assistant Wedding Coordinator

Christine McFarlane Events
Baltimore, MD
01.2020 - Current
  • Coordinated with vendors to ensure timely delivery of flowers, catering services, photography services, and other related items.
  • Assisted with setup and breakdown of ceremony and reception sites on the day of the wedding.
  • Facilitated problem-solving during events to address unforeseen issues.
  • Provided detailed instructions regarding timeline management on the day of the wedding so that everything ran smoothly.

Intern - Assistant Hotel Manager

134 Prince - Luxury Boutique Hotel
Annapolis, MD
05.2021 - 08.2021
  • Oversaw daily hotel operations to ensure high service quality and guest satisfaction.
  • Fostered relationships with local businesses and organizations to create a unique experience for guests.
  • Assisted guests at check-in, providing information on various services within hotel.

Education

Bachelor of Science - Hospitality Management

Pennsylvania State University
University Park, PA
05-2022

Skills

  • Operational efficiency
  • Project management
  • Client relationship management
  • Staff training
  • Detail orientation
  • Cross-functional team coordination
  • Timeline management and coordination
  • Partnership development

Timeline

Senior Manager, Client Services

Consero
08.2022 - Current

Intern - Assistant Hotel Manager

134 Prince - Luxury Boutique Hotel
05.2021 - 08.2021

Assistant Wedding Coordinator

Christine McFarlane Events
01.2020 - Current

Bachelor of Science - Hospitality Management

Pennsylvania State University

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