Summary
Overview
Work History
Education
Skills
Timeline
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Megan Strate

Provo,UT

Summary

Organized and detail-oriented candidate with more than three years of customer service experience. Competent at handling sensitive information and documents. Strong ability to work with different types of people and willing to go above and beyond what is required. Hard-working and skilled writer, with a developed knowledge of and interest in politics.

Overview

4
4
years of professional experience

Work History

Assistant Project Manager

Intuitive IT Solutions
03.2023 - Current
  • Answered phones and helped create projects for our clients
  • Worked directly with clients to ensure projects were being completed in a timely manner.
  • Helped plan and run weekly support meetings for the staff
  • Partnered with project team members to identify and quickly address problems and communicate these issues to clients.
  • Continuously documented the progress of projects to establish traceability for clients.


Legislative Intern

Utah State Legislature
01.2023 - 03.2023
  • Kept up with constituent correspondence. I drafted emails to constituents, spoke with them over the phone, and scheduled meetings with them.
  • Identified, researched and tracked legislative issues relevant to current public issues.
  • Attended legislative hearings and private meetings in order to take notes and report information to my legislators.
  • Reviewed pending legislation for committees and wrote succinct summaries for my legislators.
  • Regularly updated my legislator's schedule, including organizing and planning meetings with constituents, lobbyists, and other elected officials.

Enrollment Services

BYU
10.2019 - 12.2022
  • Associate
  • Worked as a specialist advising students and applicants on issues relating to admissions, scholarships, registration, student financials, and financial aid.
  • Utilized the software Salesforce in order to respond to customer service questions, schedule appointments, and organize information.
  • Assisted students in paying their tuition and processing tax documents for financial aid
  • Delivered information from script regarding surveys for on-demand phone project assignment.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

Education

Bachelor of Arts - English

Brigham Young University
Provo, UT
12.2023

Skills

  • Customer Relationship Management
  • Electronic Filing System
  • Academic Administration
  • Legislation Tracking
  • Interpersonal and Written Communication
  • Event Planning
  • Office Supplies and Inventory
  • Best Practices and Standards

Timeline

Assistant Project Manager

Intuitive IT Solutions
03.2023 - Current

Legislative Intern

Utah State Legislature
01.2023 - 03.2023

Enrollment Services

BYU
10.2019 - 12.2022

Bachelor of Arts - English

Brigham Young University

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Megan Strate