Megan Streeter
Saginaw,MI
Summary
Results-oriented professional with extensive experience in guest relations and organizational expertise. Recognized for developing high-performing teams and addressing customer concerns swiftly, leading to improved satisfaction and loyalty. Open-minded and a genuine want to continue learning.
Overview
18
18
years of professional experience
Work History
Front Desk Supervisor
Bavarian Inn Lodge
Frankenmuth, MI
07.2024 - Current
- Supervised daily operations at the front desk including check-ins and checkouts, reservations.
- Trained new front desk staff on policies and customer service standards, enhancing team effectiveness.
- Addressed customer complaints promptly and efficiently, ensuring guest satisfaction.
- Worked with room service, housekeeping, maintenance, and security to meet all guest needs.
- Cultivated lasting relationships with guests, fostering loyalty and contributing to hotel revenue.
Selling Manager/Online Sales Consultant
Gardner White Furniture & Mattress
Saginaw, MI
12.2021 - 12.2023
- Achieved membership in President's Club for over $1 million in sales in 12 months
- Coached, trained, and mentored sales staff on product knowledge, sales techniques, and customer service practices.
- Resolved customer inquiries and complaints, ensuring high satisfaction with purchases and fostering loyalty.
- Managed inventory levels by coordinating with suppliers and tracking stock movements.
Planner/Scheduler
Dow Chemical
Hemlock & Midland, MI
10.2008 - 08.2018
- Scheduled projects to ensure timely execution and adherence to budget constraints. to ensure timely execution of projects within budget constraints.
- Tracked project progress to ensure alignment with deadlines and budget requirements. and adjusted plans to meet goals on time and within budget.
- Facilitated regular meetings to communicate updates and address potential issues.
Education
Associate of Science - Mechanical Engineering Technology
Delta College
University Center, MI12-2008
Skills
- Guest relations
- POS system operation
- Team development
- Project management
- Organizational expertise
- Strong leadership
- Problem-solving skills
- Conflict resolution
Volunteer & Leadership Experience
- Member of Order of the Eastern Star-Past Matron
- Alpha Phi Omega-served as Secretary and 3rd VP
- Phi Theta Kappa-served as Vice President
- Volunteer for Habitat for Humanity 10+ years
- Volunteer for Wounded Warriors 6+ years
- Volunteer for Paws for a Cause and two Humane Societies 2+ years
Timeline
Front Desk Supervisor
Bavarian Inn Lodge
07.2024 - Current
Selling Manager/Online Sales Consultant
Gardner White Furniture & Mattress
12.2021 - 12.2023
Planner/Scheduler
Dow Chemical
10.2008 - 08.2018
Associate of Science - Mechanical Engineering Technology
Delta College