Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Megan Taylor

Axton ,Va

Summary

Proven leader and efficient Customs Brokerage Representative at AGL Logistics, adept in food safety compliance and administrative support. Enhanced operational efficiency by implementing strategic customs solutions, reducing delays by 30%. Excelled in customer service, ensuring seamless importation processes. Skilled in fostering teamwork and maintaining meticulous records, demonstrating exceptional attention to detail and interpersonal skills.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Wendys Restaurant
Ridgeway , VA
06.2024 - Current
  • Maintained accurate records of food costs, labor costs, waste management and other related expenses.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Ensured compliance with all applicable local, state and federal laws governing food service operations.
  • Managed employee relations by providing guidance on job duties as well as disciplinary actions when needed.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Promoted an atmosphere of teamwork among kitchen staff members by fostering open communication between team members.

Customs Brokerage Representative

AGL Logistics
Martinsville, VA
01.2021 - 08.2023
  • Identified shipments requiring special handling based on value, size, documentation and country of origin.
  • Requested and compiled necessary customs invoices, certificates of origin, and cargo-control documents.
  • Coordinated with shippers, carriers, warehouse personnel, customers, and other stakeholders to ensure timely delivery of cargo.
  • Determined the classification of imported goods in accordance with customs regulations.
  • Calculated exchange rates to monitor proper conversion of items.
  • Researched and identified applicable tariffs, taxes, duties, and fees associated with importation.
  • Collaborated with internal departments to develop strategies for minimizing customs delays.
  • Prepared, checked, and filed documentation with department.

Clerical Assistant

HMDSS
Martinsville, VA
02.2020 - 11.2020
  • Utilized office equipment such as printers, copiers, and fax machines efficiently.
  • Directed clients and guests to correct departments, rooms, and staff members.
  • Answered office phone and emails to schedule appointments, answer questions and document information.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Provided customer service, addressing inquiries and resolving issues promptly.
  • Maintained an organized filing system of paper documents.
  • Greeted visitors and customers in a friendly, professional manner.
  • Answered phone calls and directed them to the appropriate personnel.
  • Assisted with filing documents and maintaining records.

Cashier

Okellys Deli and Pastry
Martinsville, VA
12.2017 - 09.2019
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Processed customer payments quickly and returned exact change and receipts.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Ensured compliance with all safety regulations within the store environment.
  • Followed company security procedures for handling large sums of money.

Education

High School Diploma -

Magna Vista High School
Ridgeway
05-2014

Skills

  • Food safety compliance
  • Recordkeeping strengths
  • Customer service and care
  • Customer service
  • Computer skills
  • Attention to detail
  • Interpersonal skills
  • Administrative support

Certification

  • servsafe

Timeline

Kitchen Manager

Wendys Restaurant
06.2024 - Current

Customs Brokerage Representative

AGL Logistics
01.2021 - 08.2023

Clerical Assistant

HMDSS
02.2020 - 11.2020

Cashier

Okellys Deli and Pastry
12.2017 - 09.2019

High School Diploma -

Magna Vista High School

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Megan Taylor