Megan Theiss
Hanover Park,IL
Summary
Dedicated dog groomer with expertise in animal handling and a strong commitment to customer service, honed at Woof Beach. Proven ability to enhance client satisfaction through effective grooming techniques and relationship building. Skilled in nail trimming and canine CPR, ensuring a safe and enjoyable experience for pets and their owners.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dog Groomer
Woof Beach
Glen Ellyn, IL
05.2024 - Current
- Assisted in training new groomers on safety protocols and grooming techniques.
- Developed efficient grooming processes to enhance workflow and client service delivery.
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Educated clients on proper at-home pet care, strengthening their bond with their pets while promoting healthy habits between visits.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Mastered time management skills to balance multiple appointments throughout the day while maintaining attention to detail and quality.
Dog Groomer
The Grooming Lodge of Arlington Heights
Arlington Heights, IL
06.2023 - 05.2024
- Provided high-quality grooming services, ensuring optimal pet comfort and satisfaction.
- Maintained cleanliness and organization of grooming equipment and workspaces.
- Collaborated with pet owners to understand specific grooming needs and preferences.
- Ensured adherence to health and safety regulations during all grooming procedures.
Dog Bather/Dog Groomer
Yuppie Dog Daycare and Boarding
Roselle, IL
08.2021 - 06.2023
- Bathed and groomed dogs, ensuring cleanliness and comfort for all pets.
- Maintained grooming equipment, adhering to hygiene standards and safety protocols.
- Assisted in monitoring dog behavior during bathing sessions, promoting positive experiences.
- Collaborated with team members to streamline bathing processes and improve efficiency.
- Educated pet owners on proper grooming techniques and care routines post-bath.
- Responded promptly to customer inquiries regarding services and scheduling appointments.
Education
No Degree - Medical Assisting
William Rainey Harper College
Palatine, IL06-2024
High School Diploma -
Hoover High School
North Canton, OH06-2011
No Degree - Basic
Kent State University At Stark
North Canton, OH06-2015
Skills
- Patience and empathy
- Animal handling expertise
- Relationship building
- Customer service
- Appointment scheduling
- Reliability and punctuality
- Pet grooming techniques
- Nail trimming
- Ear cleaning techniques
- Paw pad care
- Continuous learning attitude
- Clipper proficiency
- Scissor skills
- Animal first aid
- Canine CPR
Certification
- Certified Dog Groomer, - February 2023
Timeline
Dog Groomer
Woof Beach
05.2024 - Current
Dog Groomer
The Grooming Lodge of Arlington Heights
06.2023 - 05.2024
Dog Bather/Dog Groomer
Yuppie Dog Daycare and Boarding
08.2021 - 06.2023
No Degree - Medical Assisting
William Rainey Harper College
High School Diploma -
Hoover High School
No Degree - Basic
Kent State University At Stark