Megan Thompson
Jamestown,ND
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions/orders and meeting patient needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
17
17
years of professional experience
Work History
Pharmacy Technician II
Jamestown Regional Medical Center
05.2017 - Current
- Performs opening and closing procedures
- Answers incoming phone calls in a professional manner
- Processes and fills Hospice, Employee, and Take-home prescriptions using Speed Script
- Maintains and neat and orderly workspace
- Places medication orders daily with multiple vendors
- Developed and implemented improvements to pharmacy organization system
- Stock and store medications in accordance with manufacturer guidelines and organizational policies
- Regularly check inventory for outdates
- Performs IV tasks using aseptic technique, always keeping patient safety in mind
- Compounds non-sterile preparations and keeps proper records of each
- Maintains accurate controlled drug inventory, with the aid of Omnicell CSM
- Completes end of the month tasks
- Unit dose medications using PakEdge
- Codes and Files invoices
- Adheres to HIPAA regulations
- Assists in training new hires
- Restocks the Omnis on each floor
- Assists Pharmacists whenever appropriate and able
- Orders supply items through Lawson
- Maintain PAR levels of formulary medications
- Investigates and mitigates backorder issues
- Contacts Sanford Help to resolve Billing Errors
- Replenish, organize, and maintain cleanliness to help increase productivity
- Completes medication reconciliation for surgical procedures
- Works with manager to develop standard procedures for every day processes
Certified Pharmacy Technician
The Medicine Shoppe
02.2021 - 12.2022
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information and prescription records
- Delivered medications to long term care facilities
- Answered incoming phone calls
- Assisted pharmacists with medication dispensing, labeling, and packaging
- Calculated dosage, filled prescriptions, and prepared prescription labels with accuracy
- Adhered to HIPAA regulations when handling patient information
- Restocked supplies, organized shelves, and maintained a clean working environment
- Refilled Automated Prescription Dispenser (Parata)
- Rang patients up at the registers, including a drive-thru
Certified Pharmacy Technician
White Drug Pharmacy
08.2015 - 04.2017
- Stocked, rotated, and tagged medication inventory
- Entered patient demographics, insurance and billing information, and prescriptions into patient profiles (JITI)
- Collected co-payments or full payments from customers
- Worked with Beacon
- Counted, measured and compounded medications following standard procedures
- Maintained proper drug storage procedures, registries, and records for controlled drugs
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information
- Calculated dosage, filled prescriptions, and prepared prescription labels with accuracy
- Communicated with patients to collect information in order to arrange consultations with pharmacists
- Managed opening and closing duties for pharmacy
- Trained new pharmacy staff, whether clerk or technician
- Investigated and resolved issues like third-party billing, computer system, and customer service issues
- Filed prescription hard copies to ensure easy retrieval in case of audit
- Processed expired goods for return through INMAR
- Kept Medicare B files up to date for auditing purposes
Pharmacy Tech-in-Training
White Drug Pharmacy
01.2013 - 08.2015
- Performed various pharmacy operational activities while gaining on-the-job training and completing online classes for certification.
Key Carrier
White Drug Pharmacy
01.2012 - 01.2013
- Opened and closed store on time
- assisted in training new staff
- maintained prescription filing systems for easy retrieval
- managed incoming calls in a professional manner
- processed mail accurately ensuring confidentiality
- maintained patient information in compliance with HIPAA
- completed biweekly payroll processes to ensure prompt staff payments
- balanced all cash drawers at the end of each shift
- completed simple bookkeeping tasks
- assisted customers in locating products within the store
- processed various forms of payments, including cash, credit cards, checks, gift cards, coupons, etc..
- maintained a neat, organized, and safe work environment
- unpacked and put away orders, rotating stock and checking expiration dates
- scheduled breaks and covered shifts
PARTS SALESPERSON
SELECT FORD
01.2010 - 01.2013
- Worked as a salesperson who helped customers find parts specific to each vehicle and was responsible for inventory, placing orders, delivering parts, completing work orders, and maintaining a safe, clean work environment.
Hostess
Don Pedro's Restaurant
01.2007 - 01.2010
- Responsible for greeting and seating customers, bussing tables, taking drink orders, running register, stocking condiments, keeping restaurant clean.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Used cash registers and credit card machines to cash out customers.
Education
PTCB Certification -
NDSCS Online
Wahpeton, ND01.2015
Highschool Diploma -
Trinity Christian Highschool
Williston, ND01.2010
Skills
- Excellent Customer Service
- Works well with others
- Willing and excited to learn
- Hard worker
- Clean and organized
- Punctual
- Enjoys problem solving
- Sterile compounding
- Non-sterile compounding
- Medication and Supply ordering
- Compounding Techniques
- Prescription Interpretation
- Drug storage procedures
- Aseptic Techniques
- IV admixture preparation
- New Hire Onboarding
- Cash Register Operations
- Inventory Management
- Confidentiality and HIPAA
References
- Landon Rachel, White Drug, 701-252-5980
- Jenelle Ness, White Drug, 701-709-0074
- Linda Borror, Select Ford, 701-770-3271
Timeline
Certified Pharmacy Technician
The Medicine Shoppe
02.2021 - 12.2022
Pharmacy Technician II
Jamestown Regional Medical Center
05.2017 - Current
Certified Pharmacy Technician
White Drug Pharmacy
08.2015 - 04.2017
Pharmacy Tech-in-Training
White Drug Pharmacy
01.2013 - 08.2015
Key Carrier
White Drug Pharmacy
01.2012 - 01.2013
PARTS SALESPERSON
SELECT FORD
01.2010 - 01.2013
Hostess
Don Pedro's Restaurant
01.2007 - 01.2010
PTCB Certification -
NDSCS Online
Highschool Diploma -
Trinity Christian Highschool