MEGAN THOMPSON
Cumming,GA
Summary
Results-driven property management professional with 15+ years of experience optimizing occupancy, increasing portfolio performance, and supporting revenue growth across residential communities. Demonstrated success analyzing market trends, improving operational efficiency, and strengthening asset performance through strategic leasing and retention initiatives. Strong background in financial oversight, compliance, and team leadership. Advanced user of property management and CRM platforms with proven ability to quickly adapt to new technology.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Property Manager
HomeRiver Group
Atlanta, GA
05.2023 - Current
- Manage full-cycle operations for residential portfolio focused on maximizing occupancy and revenue.
- Analyze leasing trends and market conditions to support pricing strategies.
- Tracked KPIs to identify revenue opportunities through property management software.
- Built strong relationships with clients, vendors, and residents to enhance service delivery.
- Implemented process improvements that streamlined operations and enhanced overall productivity.
- Mentor team members and ensure compliance with Fair Housing regulations.
Property Manager
Mid-America Apartment Communities
Duluth, GA
07.2015 - 04.2023
- Managed 420-unit community maintaining strong occupancy and financial performance.
- Supervised team of 8 staff members to enhance operational workflows.
- Monitored leasing performance, collections, delinquency, and evictions to ensure compliance and minimize losses.
- Oversaw rent posting, invoice processing, and financial reporting.
- Coordinated move-out inspections and turnover processes.
- Supported marketing and resident retention initiatives to foster community engagement and satisfaction.
Property Manager
OB Properties, LLC
Gulf Shores, AL
11.2013 - 06.2015
- Directed operations for 300-home portfolio, achieving and maintaining stable occupancy rates.
- Oversaw leasing lifecycle and developed marketing strategies to attract and retain tenants.
- Managed rent collections and eviction processes, ensuring timely payments and minimizing delinquency.
- Supervised service team and coordinated maintenance operations.
- Prepared monthly financial reports.
Assistant Property Manager
Crown Realty and Management
Roswell, GA
04.2012 - 11.2013
- Managed collections and eviction filings to uphold tenant agreements and property standards.
- Processed applications and lease agreements to ensure compliance with regulatory standards.
- Maintained electronic filing systems while monitoring HOA compliance to support community guidelines.
Leasing Consultant / Business Manager
Renaissance Property Group
Roswell, GA
08.2007 - 04.2012
- Coordinated leasing initiatives to achieve occupancy targets.
- Oversaw payment posting, deposits, and collections to ensure financial accuracy.
- Processed invoices and executed file audits to maintain compliance and organization.
- Exceeded leasing goals, enhancing overall occupancy rates.
- Qualified applicants and streamlined lease documentation processes.
- Executed marketing initiatives to boost resident engagement.
Education
High School Diploma -
Brookwood High School
Snellville05-2001
Some College (No Degree) - Business Management
Gwinnett Technical College
Lawrenceville, GASkills
- Property Management Operations
- Lease Compliance and Fair Housing Knowledge
- Revenue optimization
- Occupancy growth
- Financial performance monitoring
- Portfolio Performance Analysis
- Market and Competitor Analysis
- KPI tracking
- Financial reporting
- Property management software
- Problem solving
- Budgeting and financial analysis
- OneSite software
- Yardi
- AMSI software
- OPS Buyer software
- LRO software
- YieldStar software
- Buildium software
- Propertyware software
- Salesforce CRM
- Property Meld CRM
- Rently CRM
- ZInspector CRM
- Inspectify CRM
- DocuSign CRM
- Customer Relationship Management CRM
- Vendor negotiation
- Process improvement
- Market analysis
- Occupancy optimization
- Team Leadership and Staff Development
- Staff supervision
- Mentoring and coaching
- Tenant engagement
- Customer service
- Vendor management
- Lease administration
- Lease management
- Eviction process
- Regulatory compliance
- Property regulations
- Budgeting and financial analysis
- Contract administration
- Rent collection
- Property inspections
- Facilities management
- Marketing and leasing
- Problem Solving and Conflict Resolution
- Team leadership
- Problem solving
- Conflict resolution
- Technology adoption
- Microsoft Office: Excel
- Microsoft Office: Word
- Microsoft Office: Outlook
- Microsoft Office: PowerPoint
- Google Workspace: Google Docs
- Google Workspace: Google Sheets
- Google Workspace: Google Drive
- Google Workspace: Gmail
- Google Workspace: Google Calendar
- Lease administration
- Marketing and leasing
- Vendor management
- Lease administration
- Facilities management
- Budgeting and financial analysis
- Contract administration
- Tenant retention
- Lease management
Languages
English
Professional
Certification
Georgia Real Estate License
Timeline
Senior Property Manager
HomeRiver Group
05.2023 - Current
Property Manager
Mid-America Apartment Communities
07.2015 - 04.2023
Property Manager
OB Properties, LLC
11.2013 - 06.2015
Assistant Property Manager
Crown Realty and Management
04.2012 - 11.2013
Leasing Consultant / Business Manager
Renaissance Property Group
08.2007 - 04.2012
High School Diploma -
Brookwood High School
Some College (No Degree) - Business Management
Gwinnett Technical College