Megan Thornhill
Spearfish,South Dakota
Summary
Experienced in various research areas and well-versed in study procedures. Passionate about conducting a wide range of studies. Three years of lab experience under esteemed professors, with a focus on research analytics. Thrives in setup and execution of projects, adaptable to complex issues and strict deadlines.
Excels in navigating rapidly changing conditions, successfully directing and enhancing operations through effective employee motivation strategies and robust policy enforcement. Brings valuable insights to optimize industry operations, with a deep understanding of industry best practices, market trends, and regulatory requirements.
Talented leader who approaches business planning and day-to-day problem-solving with an analytical mindset.
Overview
8
8
years of professional experience
Work History
Bar Assistant Manager
Tin Lizzie's
08.2022 - Current
- Coordinated private events within budget constraints while delivering exceptional service tailored to client needs
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business
- Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing improvement over prior onboarding process.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Bar Manager
Red Water Kitchen
01.2020 - 09.2022
- Achieved departmental goals by developing and executing strategic plans and performance metrics
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery
- Implemented innovative marketing campaigns that boosted brand awareness and generated significant sales leads.
- Demonstrated leadership skills in managing projects from concept to completion.
CNA Level 2
Clarkson Health Care
03.2017 - 01.2020
- Reduced patient stress levels through effective communication and active listening skills
- Served as a liaison between patients, families, and medical staff to ensure clear communication and understanding of treatment plans
- Conducted basic physical assessments on new admissions to gather baseline data for nursing staff evaluation
- Participated in ongoing educational opportunities in order to stay up to date on best practices in nursing care.
Education
Bachelor of Science - Biology
Black Hills State University
Spearfish, SD05.2025
Skills
- Organization and Time Management
- Proficient in Esri™’s ArcGIS Pro (version 33) and Trimble® Geo 7X
- Cross-functional collaboration
- Attention to Detail
- Multitasking Abilities
- Task Prioritization
- Written Communication
- Policy Implementation
- Data Entry
- Product Sales
- Spreadsheet tracking
- Contract Negotiations
Timeline
Bar Assistant Manager
Tin Lizzie's
08.2022 - Current
Bar Manager
Red Water Kitchen
01.2020 - 09.2022
CNA Level 2
Clarkson Health Care
03.2017 - 01.2020
Bachelor of Science - Biology
Black Hills State University
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