Megan Travis
Warrenton,VA
Summary
Efficient Dental Assistant student versed in preparing x-rays and sterilizing and cleaning equipment and tools. Friendly and fun with commitment to providing an inviting atmosphere for patients. Focused on learning and delivering high quality patient care. Detail-oriented in sterilizing and cleaning tools, equipment and surfaces. Ready to further develop skills and tackle new challenges.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Server
Great American Restaurants
2018.11 - 2023.06
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Medical Receptionist
Farrell Pediatrics
2018.02 - 2018.11
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Streamlined appointment scheduling for improved patient flow and reduced wait times.
- Ensured accurate record-keeping by diligently updating patient information and verifying insurance coverage.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Contributed to a positive work environment by collaborating effectively with colleagues and supporting team initiatives.
Office Assistant
The Federal Market Group
2010.04 - 2018.02
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Streamlined communication between departments for better collaboration and increased productivity.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Strengthened office organization by implementing new filing systems and digital record-keeping practices.
Education
Certification - Dental Assisting
Accelerated Academy For Dental Assisting
Vienna, VA03.2024
Skills
- Tech-Savvy
- Data Confidentiality Measures
- Appointment Scheduling
- Treatment Room Setup
- Treatment Room Breakdown
- Infection Control Protocols
- Patient Communication
- Sterilization Techniques
- Equipment Sterilization
- Patient Recordkeeping
- Customer Service Skills
- Digital radiography proficiency
- Dental impressions preparation
- Dental materials knowledge
- CPR certification
Affiliations
- Art
- Outdoors
- Family time
Certification
- CPR Certification
- X-Ray Certification (in progress)
Timeline
Server
Great American Restaurants
2018.11 - 2023.06
Medical Receptionist
Farrell Pediatrics
2018.02 - 2018.11
Office Assistant
The Federal Market Group
2010.04 - 2018.02
Certification - Dental Assisting
Accelerated Academy For Dental Assisting
- CPR Certification
- X-Ray Certification (in progress)
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