Morgan Seibert
Lees Summit,MO
Summary
Highly organized and detail-oriented with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements.
Overview
5
5
years of professional experience
Work History
Server
Applebee's, Johnny's Tavern
08.2018 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Increased sales significantly by upselling higher-end products to customers.
Intern
Springfield Probation And Parole
02.2023 - 05.2023
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Interacted with customers by phone, email, or in-person to provide information.
- Collaborated with senior management on new initiatives to build confidence.
- Explored new technologies and approaches to streamline processes.
- Provided project progress updates and proposed solutions to issues.
- Gathered, organized and input information into digital database.
- Generated reports detailing findings and recommendations.
Education
Bachelor of Science - Criminology And Criminal Justice
Missouri State University
Springfield, MO12.2023
Skills
- Recordkeeping
- Project Support
- Scheduling
- Report Writing
- Presentations
- Research
- Interpersonal and Social Skills
- Records Administration
- Multitasking and Organization
- Team Collaboration
- Creative and Resourceful
- Tech-Savvy
- Telephone Etiquette
Timeline
Intern
Springfield Probation And Parole
02.2023 - 05.2023
Server
Applebee's, Johnny's Tavern
08.2018 - Current
Bachelor of Science - Criminology And Criminal Justice
Missouri State University
Similar Profiles
Christopher VasChristopher Vas
Grill Cook at Johnny's TavernGrill Cook at Johnny's Tavern
Mariyah TynerMariyah Tyner
Server at Johnny's TavernServer at Johnny's Tavern
Korin GonzalesKorin Gonzales
Server at Johnny's TavernServer at Johnny's Tavern
Knox WathanKnox Wathan
Personal Trainer at AMP Performance GymPersonal Trainer at AMP Performance Gym
Josephine KiokoJosephine Kioko
Registered Nurse at Wilshire Nursing and Rehabilitation CenterRegistered Nurse at Wilshire Nursing and Rehabilitation Center