Megan Trujillo
West Haven,UT
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Lead Human Service Technician at Tranquility Home
Weber Human Services
08.2024 - Current
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Created and managed budgets, efficiently allocating resources for social and community service projects.
- Enhanced program efficiency through the development and implementation of streamlined administrative processes.
- Facilitated smooth transitions for new residents moving into the program by coordinating orientation schedules, completing intake assessments, and addressing any immediate concerns or needs.
- Optimized scheduling processes by implementing efficient software tools and organizational systems.
Human Services Technician
Davis Behavorial Health
07.2021 - 10.2024
- Understood and recognized signs of physical and substance abuse patterns and other debilitating circumstances.
- Facilitated group activities to help clients develop coping skills and improve communication.
- Collaborated with other professionals to plan and coordinate care for clients.
- Participated in professional development and training opportunities.
- Assisted clients in identifying community resources and connecting with appropriate services.
- Charted on each patient daily.
- Applied interventions with clients wanting to leave against medical advice (AMA).
- Monitored patient behavior and immediately reported changes to supervising physician.
- Organized recreational activities to assist in patient recovery.
- Delivered compassionate patient care, focusing on safety and comfort.
Personal Nanny
Maureen Rosenlund
02.2020 - 06.2021
- Transported children to and from activities using personal or family vehicle.
- Taught children basic life skills, manners and personal hygiene.
- Prepared healthy, age-appropriate snacks and meals.
- Encouraged children to be understanding and patient with others.
- Worked with parents to develop and implement discipline programs to promote positive behavior.
- Monitored schedules to maintain sleeping, eating, and school schedules for children.
- Assisted with light housekeeping duties as well as running errands.
- Facilitated relationships with children and parents by developing caring and structured home environments.
Banquet Manager
Bigelow Hotel
03.2017 - 12.2018
- Organized banquet storage and surrounding areas to facilitate access to products and materials.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Interpreted instructions to schedule and set up events to client specifications.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Responded to guest inquiries and requests promptly and courteously.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
Education
High School Diploma -
Davinci Academy of Science And The Arts
Ogden, UT05.2019
Skills
- Mental Health Support
- Substance Abuse Recovery Support
- Organization
- Scheduling
- Group activities
- Care Team Collaboration
- Crisis Situations
- Supporting Daily Living Needs
- Creative Solutions
- Operational Efficiency
- Food Distribution
- Event Cleanup
Certification
- First Aid/CPR Certified
- Utah Division of Substance Abuse and Mental Health: Case-Manager Adult Behavioral Health Certification
- Welle Behavioral Management training Certification
- Utah food handlers permit
Timeline
Lead Human Service Technician at Tranquility Home
Weber Human Services
08.2024 - Current
Human Services Technician
Davis Behavorial Health
07.2021 - 10.2024
Personal Nanny
Maureen Rosenlund
02.2020 - 06.2021
Banquet Manager
Bigelow Hotel
03.2017 - 12.2018
High School Diploma -
Davinci Academy of Science And The Arts
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