Megan Volf
Centennial,CO
Summary
Accomplished Addictions Counselor and Family Therapist with a proven track record at Raleigh House of Hope, Aspen Center for Women, and Family Minstry Counseling enhancing client recovery through innovative treatment plans and strong therapeutic relationships. Expert in crisis intervention and developing aftercare support, achieving significant reductions in relapse rates. Skilled in fostering team collaboration and utilizing ethical practices in therapeutic settings.
Overview
14
14
years of professional experience
Work History
Assistant Manager
Circle K Gas Station
Parker, CO
01.2023 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Addictions Counselor
Raleigh House of Hope
Arvada, CO
07.2017 - 05.2018
- Established rapport with diverse clientele through cultural competence training sessions attended regularly.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, addressing clients'' physical, mental, and emotional health.
- Enhanced group therapy dynamics by fostering a safe and supportive environment for sharing experiences.
- Utilized motivational interviewing techniques when working with resistant clients which led to increased commitment in treatment.
- Increased client engagement in treatment with creative interventions, such as art therapy and mindfulness practices.
- Developed strong therapeutic alliances with each client which contributed towards better engagement in the treatment process.
- Provided crisis intervention services to clients experiencing acute distress or suicidal ideation, ensuring their safety and referring them to appropriate resources.
- Improved client satisfaction through empathetic listening and tailored support for individual needs.
- Assisted clients in identifying triggers and developing effective coping strategies to maintain sobriety.
- Supported clients in building a strong recovery network, including connecting them to 12-step meetings and other peer support groups.
- Maintained up-to-date documentation of client progress notes, treatment plans, and discharge summaries in accordance with regulatory requirements.
- Reduced relapse rates by implementing evidence-based counseling techniques and personalized treatment plans.
- Educated families on the impact of addiction and how to support their loved ones in recovery, strengthening relationships and promoting healing.
Addiction Counselor/Family Therapist
Aspen Center for Women
Westminster, CO
10.2011 - 07.2017
- Enhanced patient recovery by developing and implementing tailored treatment plans for each individual.
- Provided crisis intervention services when necessary, quickly responding to emergencies and connecting clients with appropriate resources.
- Developed customized aftercare plans for discharged clients, ensuring they had access to ongoing support services upon completion of formal treatment programs.
- Led individual and group counseling sessions to meet variety of therapeutic needs for recovering individuals.
- Offered professional, respectful therapy to addicted individuals in an inpatient treatment facility.
- Established strong rapport with clients through active listening techniques and empathy, creating an environment conducive to healing.
- Facilitated group therapy sessions, promoting open communication among participants and fostering a supportive environment.
- Educated family members on the nature of addiction and ways they could best support their loved ones during treatment and beyond.
- Worked with child protective services to ensure client's attained or retained custody of children.
Family Therapist
The Family Ministry Counseling
Denver, CO
10.2010 - 11.2012
- Rendered mental health and counseling services to individuals and family clients, focusing on development of healthy relationships.
- Conducted intake and needs assessments to set therapeutic goals and establish professional relationships with clients.
- Delivered counseling services to families and couples dealing with familial issues.
- Maintained accurate and thoroughly documented notes and client records in accordance with licensing standards.
- Collaborated with other mental health professionals to create comprehensive treatment plans.
- Conducted thorough assessments to determine appropriate therapeutic approaches for each family''s unique circumstances.
- Created customized behavioral modification plans for children experiencing disruptive behavior issues at home or school environments.
Education
Masters Of Science - Marriage And Family Therapy
Edgewood College
Madison, WI01.2009
Bachelor Of Science - Psychology
The University of Montana
Missoula, MT12.2003
Skills
Creating a supportive therapeutic relationship with clients
Formatting treatment plans for individuals, couples and families
Working in diverse environments and populations
Working with outside resources to create a positive relationship such as child protective services
Assisting clients in creating an aftercare plan that ensures support in their sobriety
Working in a team environment to develop the best treatment for clients
Knowledge and practice of ethics related to therapeutic situations and relationships
References
Rewa Bailey, Aspen Center for Women
720-434-7511
Osvaldo Cabral, Raleigh House of Hope
720-636-3896
Cecilia McCusker, Raleigh House of Hope
707-246-7166
Timeline
Assistant Manager
Circle K Gas Station
01.2023 - Current
Addictions Counselor
Raleigh House of Hope
07.2017 - 05.2018
Addiction Counselor/Family Therapist
Aspen Center for Women
10.2011 - 07.2017
Family Therapist
The Family Ministry Counseling
10.2010 - 11.2012
Masters Of Science - Marriage And Family Therapy
Edgewood College
Bachelor Of Science - Psychology
The University of Montana