Megan Wachalec
Powell,OH
Summary
Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10+ years of experience. A "wearer of many hats", have track record of going the extra mile. Exceptional leadership skills with expertise in office management, attention to detail and operational success.
Overview
15
15
years of professional experience
Work History
Database Administrator
Bishop Watterson High School
07.2023 - Current
- Manage daily data entry and ensure clerical information is accurate and up-to-date for database of 24,000+ constituents.
- Process $300,000+ in quarterly donor contributions and send out timely acknowledgments to constituents.
- Create and implement queries for reporting, data migration and implementation across databases.
- Extract and interpret data patterns to translate findings into actionable outcomes.
- Identify and recommend changes to existing processes to improve accuracy, efficiency, and quality service.
- Manage phone and email correspondence and handle incoming and outgoing mail.
- Manage workload independently while simultaneously collaborating with colleagues to complete large-scale tasks in distributed team environment
- Coordinate and attend special events and gatherings to promote BWHS through community outreach.
Director of Admissions
Saint Brigid Of Kildare School
06.2018 - 07.2023
- Provided efficient and effective project and administrative support to Principal and upper level administration
- Performed wide range of secretarial work, including typing and word processing, proofreading, filing, recording information and processing correspondence
- Lead and managed office of Admissions: data management regarding admissions, enrollment, withdrawals, inquiries, applicants, and attrition.
- Lead tours of facility for potential families to highlight features and benefits of Catholic school
- Gained respect and trust of parents and other parties to provide positive influence in their decision-making process for admission
- Served as major program information resource person and liaison between schools, departments, District office and others; disseminating accurate and timely information and direction to parents, staff and prospective families
- Spearheaded implementation and data transfer of new Student Information Database – meeting all deadlines, streamlining inefficiencies and training staff (100+)
Regional Loan Document Coordinator
GSF Mortgage Corporation
01.2016 - 05.2018
- Worked under Regional Branch Manager serving multiple Loan Officers across multiple states
- Scanned and uploaded documents from multiple functions within company.
- Liaised with project teams, vendors and third parties on documentation flow, handover and project close-out.
- Checked accuracy and completeness of documents to identify deficiencies and recommend corrective actions.
- Monitored due dates and deadlines and worked to submit all documents on time or early.
- Carefully reviewed all documents and reports for completeness and accuracy.
- Scanned, filed and transmitted various documents and adhered to digital filing procedures.
Business Office Manager
Massage Envy
01.2014 - 04.2016
- Reporting directly to Franchise owners, recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Mortgage Loan Originator
Fearon Financial
01.2010 - 03.2013
- Worked with underwriters to fix application problems and resolve issues.
- Resolved discrepancies between borrowers, lenders and financial institutions with detail orientation and efficiency.
- Prepared documents for customers, submitting and overseeing through each step of closing process.
- Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
- Fielded customer complaints and provided solutions.
- Followed up with clients on missing loan documents, providing guidance on best way to complete application process.
- Communicated with clients, processing teams and other third parties to achieve prompt loan closings.
Education
Bachelor of Science -
The Ohio State University
Columbus06.2010
Skills
- Administrative Support
- Communication Skills
- Professionalism and Confidentiality
- MS Office
- Attention to Detail
- Teamwork and Collaboration
- Organization and Time Management
- Proactive Decision-Making
- Analytical and Critical Thinking
- Multitasking
- Objectives and Deadlines
Timeline
Database Administrator
Bishop Watterson High School
07.2023 - Current
Director of Admissions
Saint Brigid Of Kildare School
06.2018 - 07.2023
Regional Loan Document Coordinator
GSF Mortgage Corporation
01.2016 - 05.2018
Business Office Manager
Massage Envy
01.2014 - 04.2016
Mortgage Loan Originator
Fearon Financial
01.2010 - 03.2013
Bachelor of Science -
The Ohio State University
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