Megan Waggoner
Belleville,IL
Summary
Dedicated Unit Secretary with expertise in patient record management and EPIC systems. Committed to maintaining confidentiality while facilitating effective communication between medical staff and families.
Overview
18
18
years of professional experience
Work History
Unit Secretary
Barnes Jewish Hospital
St. Louis, MO
10.2007 - Current
- Managed patient records and maintained confidentiality according to healthcare regulations.
- Coordinated communication between medical staff and families for patient updates.
- Assisted in maintaining inventory of medical supplies and office equipment.
- Maintained cleanliness and organization of the nursing station for optimal workflow.
- Handled incoming calls and directed them to appropriate healthcare personnel promptly.
- Supported the nursing team by preparing necessary documents for patient care.
- Managed multiple tasks simultaneously while meeting deadlines consistently.
- Compiled patient medical records and maintained confidentiality of all patient information.
- Greeted visitors to the nursing unit in a friendly and helpful manner.
- Transported specimens to laboratory for analysis when necessary.
- Answered phone calls from patients and other healthcare professionals in a polite and professional manner.
- Completed forms related to admissions, discharges, transfers of patients using EPIC.
- Educated new employees on policies and procedures specific to the nursing unit.
- Performed clerical duties such as filing, copying, scanning, and faxing documents.
- Ordered medical supplies as needed for the nursing unit staff.
- Attended departmental meetings as required and provided input where appropriate.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Communicated with patients with compassion while keeping medical information private.
Education
High School Diploma -
Belleville West
Belleville, IL05-1997
Skills
- Patient record management
- EPIC system usage
- Medical supply coordination
- HIPAA compliance
- Communication with families
- Healthcare communication
References
References available upon request.
Timeline
Unit Secretary
Barnes Jewish Hospital
10.2007 - Current
High School Diploma -
Belleville West