Megan Walden

Executed cash register operations, stocked merchandise, and provided customer service to enhance shopping experience. Facilitated team success by communicating effectively and proactively learning new processes. Maintained reliability and organization in high-paced environments to support smooth operations.

• Scanned items and processed customer transactions efficiently.
• Handled cash and credit card payments accurately.
• Provided excellent customer service during busy shifts.

• Managed daily operations and ensured efficient service during peak hours.
• Trained and supervised team members on food safety and customer service standards.
• Coordinated inventory management to maintain stock levels and reduce waste.
• Handled customer complaints professionally to enhance satisfaction and retention.
• Monitored employee performance and provided constructive feedback for improvement.
• Organized staff schedules to optimize labor costs and meet business needs.
• Monitored staff performance and addressed issues.
• Enforced customer service standards and resolved customer problems to uphold quality service.

• Answered customer inquiries about menu items and promotions.
• Processed customer orders accurately and efficiently.
• Assisted in maintaining cleanliness and organization of the workspace.

• Answered customer inquiries about menu items and promotions.
• Processed customer orders accurately and efficiently.
• Assisted in maintaining cleanliness and organization of the workspace.
• Handled cash and card transactions using point-of-sale system.
• Resolved customer complaints with patience and professionalism.
• Provided product recommendations based on customer preferences.
• Supported management in training new staff members on procedures.

• Instructed swim lessons for various age groups and skill levels.
• Developed lesson plans tailored to individual student needs and goals.
• Ensured a safe swimming environment by enforcing pool rules and safety protocols.
• Provided feedback to students on technique and performance during lessons.
• Collaborated with parents to discuss student progress and address concerns.
• Provided swimming instruction to individuals and groups of all ages.
• Taught basic survival skills such as floating, treading water, emergency exits from the pool.
• Built relationships with parents and swimmers to increase likelihood of repeat business in future swim lessons sessions.