Megan Waldrop
Oakley
Summary
Professional food and beverage leader with comprehensive background in operational efficiency and service excellence. Known for fostering collaborative environments and consistently achieving high standards. Recognized ability to adapt to dynamic needs and drive team success through effective communication and problem-solving.
Overview
5
5
years of professional experience
Work History
Banquet Captain
Beets Hospitality Group
11.2019 - Current
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Liaised with venue management to monitor logistics and timelines.
- Oversaw timeliness and quality of food delivery at high-volume events.
- Provided exceptional service to guests by immediately addressing needs and requests.
- Delegated tasks to staff members to maximize production under tight deadlines.
- Directed and managed banquet functions for 250+-person events.
Food and Beverage Manager
Oakhurst Country Club
11.2022 - 01.2025
- Implemented staff training programs for improved service quality and customer satisfaction.
- Mentored staff for greater accountability and ownership in daily operations.
- Resolved guest complaints with proactive solutions to enhance overall dining experience.
- Managed inventory effectively, reducing waste and optimizing stock levels.
- Oversaw the hiring process for new employees, selecting top talent to join our team.
Education
High School Diploma -
Freedom High School
06.2004
Skills
- Company Safety Standards
- Anticipating Problems
- Production and Time Sequencing
- Employee Performance Evaluations
- Staff Training
- Complex Problem-Solving
- Employee Development
- Hospitality Management
Timeline
Food and Beverage Manager
Oakhurst Country Club
11.2022 - 01.2025
Banquet Captain
Beets Hospitality Group
11.2019 - Current
High School Diploma -
Freedom High School
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