Megan Weber
Delta,CO
Summary
Highly motivated and punctual employee with a background in customer service. Experienced in driving revenue and customer loyalty within a company. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Member Service Representative/Branch Operations Assistant
Nuvista Federal Credit Union
Montrose, CO
01.2024 - Current
- Researched complex issues related to accounts or services provided by the organization.
- Handled customer complaints in an efficient and courteous manner.
- Provided support to members regarding account inquiries, processing transactions, and resolving issues.
- Monitored compliance with organizational security protocols when interacting with members.
- Maintained accurate records of member interactions and transactions.
- Answered incoming calls regarding membership benefits and services.
- Leveraged software and systems to research and resolve member inquiries.
Teller/New Accounts Representative
Bank of Colorado
Montrose, CO
08.2022 - 08.2023
- Cross-sold additional bank products when applicable to meet customer needs.
- Handled large volumes of currency quickly and accurately with minimal errors.
- Maintained accurate records of all transactions for compliance purposes.
- Resolved customer complaints quickly and efficiently in order to maintain positive relationships with clients.
- Identified fraudulent activity or suspicious behavior immediately reported it to management.
- Assisted customers in opening new accounts and completing required paperwork.
Associate
Walmart
Montrose, CO
05.2022 - 08.2022
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Processed payments using point-of-sale systems.
- Organized backroom areas to maintain a clean and organized work environment.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Provided customer service support for inquiries, complaints, and returns.
Education
Bachelor of Arts - Psychology / Statistics
Colorado Mesa University
Grand Junction, CO05-2025
Vision Charter Academy
Delta, CO05-2021
Skills
- Product Sales
- Customer Support
- Client Education
- Account Management
- Complaint Handling
- Dispute Resolution
Timeline
Member Service Representative/Branch Operations Assistant
Nuvista Federal Credit Union
01.2024 - Current
Teller/New Accounts Representative
Bank of Colorado
08.2022 - 08.2023
Associate
Walmart
05.2022 - 08.2022
Bachelor of Arts - Psychology / Statistics
Colorado Mesa University
Vision Charter Academy
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