Megan Wickizer
Virginia Beach,VA
Summary
Proven track record in enhancing customer satisfaction and sales. Exceptional service and strong multitasking abilities. Skilled in cash handling and problem-solving, adept at maintaining high service quality under pressure. Cultivated positive customer relationships, demonstrating adaptability and a team player attitude. Achieved significant improvements in service efficiency and customer rapport.
Overview
4
4
years of professional experience
Work History
Restaurant Associate
Chick-fil-A
04.2024 - Current
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Conducted hourly rounds to wipe tables, stock utensils and sweep floor to maintain cleanliness of eating area.
- Placed order items in bag for drive-thru window delivery with speed and accuracy.
Server
Sunnyside Cafe & Restaurant
06.2023 - 08.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Outback Steakhouse
11.2022 - 06.2023
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Server
Olive Garden Restaurant
11.2020 - 11.2022
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Psychology
Old Dominion University
05.2028
High School Diploma -
Kempsville High School
06.2020
Skills
- Strong multitasking
- Customer Service
- Team player attitude
- Adaptability to Change
- Cash handling proficiency
- Order taking accuracy
- Problem-Solving
- Time Management
Timeline
Restaurant Associate
Chick-fil-A
04.2024 - Current
Server
Sunnyside Cafe & Restaurant
06.2023 - 08.2023
Server
Outback Steakhouse
11.2022 - 06.2023
Server
Olive Garden Restaurant
11.2020 - 11.2022
Psychology
Old Dominion University
High School Diploma -
Kempsville High School
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