Megan Wilkins
Metropolis,IL
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
9
9
years of professional experience
Work History
Ad Quality Rater
Telus International
08.2023 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Proved successful working within tight deadlines and a fast-paced environment.
- Enhanced ad relevancy by evaluating and rating online advertisements based on guidelines.
- Improved user experience by providing accurate feedback on advertisement quality, content, and placement.
Surgical Technologist
Harrisburg Medical Center, Mulberry Center
07.2020 - 08.2023
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Contributed to successful operations by assembling and organizing surgical equipment with precision.
- Ensured proper care of surgical instruments through meticulous cleaning, sterilization, and maintenance processes.
- Collaborated effectively with multidisciplinary teams to optimize patient care before, during, and after surgery.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
Night Custodian
Auntie Anne's Pretzels
09.2018 - 08.2020
- Improved facility cleanliness by performing thorough and efficient nightly cleaning tasks.
- Maintained a safe and sanitary environment for building occupants through diligent custodial efforts.
- Contributed to a positive work atmosphere, collaborating effectively with coworkers to complete tasks quickly and accurately.
- Supported facility security measures by locking doors, windows, and gates at the end of each shift.
Shift Leader
Great American Cookies
08.2014 - 08.2020
- Improved team productivity by implementing efficient scheduling and task delegation methods.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Streamlined inventory management processes, leading to reduced waste and optimized stock levels.
- Boosted overall sales with effective upselling techniques and exceptional product knowledge.
- Conducted regular evaluations of employee performance, providing constructive feedback for continuous improvement.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Education
Certificate of Surgical Technology -
Southern Illinois Collegiate Common Market
Herrin, IL07.2020
Associate of Arts -
Shawnee Community College
Ullin, IL06.2019
Skills
- Team building
- Analytical and Critical Thinking
- Cultural Awareness
- Research
- Operations Support
- Production Scheduling
- Customer Service Management
- Equipment Troubleshooting
- Team Supervision
- Client Service
- Training Assistance
- Inventory Counts
Timeline
Ad Quality Rater
Telus International
08.2023 - Current
Surgical Technologist
Harrisburg Medical Center, Mulberry Center
07.2020 - 08.2023
Night Custodian
Auntie Anne's Pretzels
09.2018 - 08.2020
Shift Leader
Great American Cookies
08.2014 - 08.2020
Certificate of Surgical Technology -
Southern Illinois Collegiate Common Market
Associate of Arts -
Shawnee Community College
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