Megan Williford
Texas Department of Criminal Justice
Rusk
1
Language
11
years of professional experience
Detail-oriented professional with exceptional communication and project management skills, adept at navigating fast-paced environments while managing multiple tasks effectively and efficiently. Proactive in identifying and resolving issues, consistently focused on optimizing processes to enhance team performance and achieve organizational goals. Strong ability to collaborate across departments, fostering a cohesive work atmosphere that drives success. Committed to continuous improvement and delivering high-quality results in all endeavors.
Work History
Correctional Officer III
3 Years 6 Months- Enforced facility rules, regulations, and Texas Department of Criminal Justice policies while supervising incarcerated individuals to maintain order, safety, and security across assigned housing units and common areas.
- Conducted headcounts, cell and dorm inspections, and contraband searches, accurately documenting findings and promptly reporting security breaches or unusual behavior to maintain compliance with institutional standards.
- Monitored inmate movement to work, education, medical, and recreation areas, coordinating with control rooms and other officers to ensure secure transport, timely arrivals, and adherence to movement schedules.
- Responded to emergencies, disturbances, and medical incidents using approved de-escalation techniques and security procedures, assisting in incident containment, reporting, and follow-up in accordance with departmental guidelines.
- Completed detailed logs, incident reports, and disciplinary documentation, communicating clearly with supervisors and multidisciplinary staff to support case management, classification decisions, and ongoing facility operations.
Debone line worker
9 Months- Removed meat from poultry efficiently while maintaining high production standards. Operated knives and tools safely to debone product according to company specifications. Maintained a clean, sanitary workstation and followed all food-safety guidelines. Worked in a fast-paced environment to meet hourly and daily production goals. Inspected product for quality and reported any issues to line supervisors.
Med Aide/Caregiver
6 Months- Administered medications to residents according to physician orders and facility protocols. Monitored residents for side effects, changes in condition, and reported concerns to nursing staff. Maintained accurate medication records, documentation, and shift reports. Assisted with daily care needs, including hygiene, mobility, and comfort measures. Ensured medication storage, handling, and distribution followed safety and regulatory guidelines. Supported nurses and care staff in maintaining a safe, clean, and organized care environment.
Merchandiser
6 Months- Stocked and organized beverage products in retail stores to maintain full, attractive displays. Rotated inventory to ensure freshness and followed company standards for product placement. Built and maintained promotional displays, signage, and seasonal setups. Communicated with store managers and staff to ensure proper inventory levels and resolve issues. Loaded, unloaded, and transported products safely while keeping accurate delivery and stock records. Ensured all shelves, coolers, and storage areas were clean, organized, and compliant with company guidelines.
Cashier/Customer Service
6 Years 4 Months- Assisted customers promptly, resolving questions and supporting positive store experiences.
- Restocked merchandise, maintaining organized shelves and consistent product availability.
- Processed cash and card transactions accurately at point-of-sale terminals.
- Cleaned sales floor, restrooms, and service areas to uphold store standards.
- Supported opening and closing tasks, ensuring readiness for daily operations.
- Coordinated with team members to maintain efficient workflow during busy periods.
- Prepared food and beverages following safety and quality procedures.
- Delivered outstanding customer support by providing prompt, courteous assistance during all interactions with clients.
Education
High School Diploma
Skills
Inmate Supervision
Contraband Detection
Security Operations
Computer skills
Incident Reporting
Emergency Response Procedures
Conflict resolution skills
De-escalation techniques
Emergency response
Inmate supervision
Critical thinking
Customer service
Active listening
Computer proficiency
Complaint handling
Microsoft Excel
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
English
Full Professional
Timeline
Correctional Officer III
Texas Department of Criminal Justice
10.2021 - 04.2025Read More
Debone line worker
Sanderson's Farm
01.2021 - 10.2021Read More
Med Aide/Caregiver
Autumn Winds Assisted Living
01.2021 - 07.2021Read More
Merchandiser
Tyler Beverages
07.2020 - 01.2021Read More
Cashier/Customer Service
Kidd Jones
03.2014 - 07.2020Read More
Malakoff High School
High School Diploma
Read More