Megan Willis
Summary
Detail-oriented professional with a strong background in customer service and order management. Known for creating memorable guest experiences and efficiently coordinating food and beverage orders. Passionate about enhancing service quality in fast-paced environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Bartender
Grand Central Bowl and Arcade
Portland
10.2022 - Current
- Mixed cocktails and beverages to enhance guest experiences.
- Maintained cleanliness and organization of bar areas at a busy venue.
- Collaborated with kitchen staff to coordinate food and drink orders efficiently.
- Engaged with guests to build rapport and provide exceptional service.
- Provided exceptional customer service during high-volume dining hours.
- Efficiently took and processed food and beverage orders for guests.
- Maintained cleanliness and organization of dining area throughout shifts.
- Assisted in training new servers on menu knowledge and service standards.
- Greeted and welcomed guests upon arrival at the dining establishment.
- Managed reservation system to optimize seating arrangements and flow.
Petty Officer First Class
U.S. Navy Active Duty
Vancouver
03.2010 - 10.2020
- Installed and maintained electrical systems in nuclear facilities.
- Executed routine inspections to ensure compliance with safety regulations.
- Operated diagnostic tools to troubleshoot electrical equipment issues.
- Collaborated with engineering teams on system upgrades and modifications.
- Collaborated with hiring managers to define job requirements and candidate profiles.
- Coordinated interview schedules between candidates and hiring teams efficiently.
- Conducted phone interviews to assess candidate qualifications and cultural fit.
- Screened resumes and applications to identify suitable candidates for various positions.
Education
Bachelor of Science - Environmental Science
Portland State University
Portland, OR06-2025
Skills
- Cocktail mixing
- Beverage presentation
- Food and beverage pairing
- Order management
- Inventory control
- Sanitation practices
- Customer engagement
- Time management
- Attention to detail
- Conflict resolution
- Team collaboration
- Effective communication
Certification
- OLCC
- Food Handler's
Timeline
Bartender
Grand Central Bowl and Arcade
10.2022 - Current
Petty Officer First Class
U.S. Navy Active Duty
03.2010 - 10.2020
Bachelor of Science - Environmental Science
Portland State University