Megan Yoho
San Antonio,TX
Overview
3
3
years of professional experience
Work History
ISR Claim Representative
Nationwide
02.2023 - Current
- Worked productively in fast-moving work environment to process large volumes of claims.
- Analyzed and addressed escalated claims to resolve issues quickly.
- Collaborated with internal departments and external vendors to achieve fast resolution of claims.
- Followed up with customers on unresolved issues.
Radiology Scheduler
Methodist Healthcare
01.2021 - 02.2023
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
- Performed software updates, upgrades and data backups.
Education
Associate of Arts - Accounting
Palo Alto College
San Antonio, TX05.2021
Skills
- Documentation Research
- Customer service
- Constructive Feedback
- Data Quality
- Policy Knowledge
Timeline
ISR Claim Representative
Nationwide
02.2023 - Current
Radiology Scheduler
Methodist Healthcare
01.2021 - 02.2023
Associate of Arts - Accounting
Palo Alto College