Megan Young
Elizabethtown,Kentucky
Summary
An adaptable, determined and professional leader with a customer service and problem-solving mindset. Seeking a role to contribute to the businesses success and add value through effective communication skills and data analysis.
Overview
6
6
years of professional experience
Work History
Server
Cracker Barrel
2020.05 - 2020.08
- Provided detailed menu information, including specials and recommendations, while answering questions about food allergies or dietary restrictions.
- Collaborated with kitchen staff and fellow servers to ensure smooth operations during peak hours.
- Skills: Customer service, adaptability, upselling, attention to detail
Telephone Operator
Northern Kentucky University
2020.10 - 2021.05
- Answered incoming calls in a prompt and courteous manner to aid the University as it related to raising funds for scholarships.
- Served as an ambassador by establishing connections between alumni and the University.
- Skills: Communication, active listening, relationship building, attention to detail
Sales Associate
Once Upon a Child
2024.05 - 2024.08
- Bought and sold gently used children’s items, ensuring accurate POS transactions
- Maintained inventory levels and stocked high-demand merchandise
- Promoted loyalty program to drive customer engagement and repeat business
- Delivered strong customer service while resolving issues professionally
- Skills: Customer service, communication, conflict resolution, critical thinking, attention to detail
Finance Assistant & Title Clerk
Dan Powers Honda Motorsports
2025.08 - Current
- Processed finance contracts, credit applications, and lender documentation accurately and efficiently.
- Coordinated with lenders to secure approvals, funding, and resolve stipulations.
- Completed vehicle titles, registrations, and lien filings in compliance with state regulations.
- Reviewed deals for accuracy to prevent funding or title delays.
- Maintained organized records of all deal and title documents.
- Communicated with customers, lenders, and DMV offices to resolve issues and ensure timely processing.
- Skills: Contract processing, compliance, attention to detail, lender relations, communication, problem-solving
Education
Bachelor’s Degree - Business Management with a Concentration in Business Administration
Western Kentucky University
Bowling Green, KY2025-05
Skills
- Ability to work independently and on a cross functional team
- Skilled in conflict resolution amongst team members and customers
- Excellent time management, collaboration, and communication
- Ability to work in a fast-paced, high-stress environment
- Detail-oriented
- Proficient in Microsoft Office
- Adaptable, eager to learn
Timeline
Finance Assistant & Title Clerk
Dan Powers Honda Motorsports
2025.08 - Current
Sales Associate
Once Upon a Child
2024.05 - 2024.08
Telephone Operator
Northern Kentucky University
2020.10 - 2021.05
Server
Cracker Barrel
2020.05 - 2020.08
Bachelor’s Degree - Business Management with a Concentration in Business Administration
Western Kentucky University