Provide support to multiple regional sales teams in the areas of market development, procedural coverage, troubleshooting, education and training, customer service and follow-up.
Develop relationships with hospital personnel to expand contacts in other departments, identify key decision makers and facilitate future sales.
Meet with existing and potential customers to identify their clinical needs, goals and constraints related to patient care, and to demonstrate how Company products can help them achieve their goals.
Serve as primary resource for clinical support in the areas of procedural case coverage, basic troubleshooting, and follow-up for Company products.
Establish a system of communication with Regional Sales Manager and Territory Managers to ensure proper execution of plan and achievement of quarterly objectives.
Work with Regional Sales Manager and team members to increase market share and improving quality of service to customers.
Travel RCIS
Magnet Medical Agency
Metro Detroit, MI
10.2022 - 07.2023
1 Contract at Ascension Providence Rochester Cath lab, 1 Contract at DMC Huron Valley Cath lab.
Under the general direction of the physician (Cardiologist or Electrophysiologist), will assist by scrubbing procedures or monitoring physiologic and hemodynamic data, as related to diagnostic and/or therapeutic procedures performed in the cardiovascular lab.
First assist in all aspects of diagnostic, interventional and structural heart procedures, adding input and knowledge gained from experience and education.
First assist in all aspects of Electrophysiology procedures, including all types of Pacemaker and ICD implants, as well as Afib, Aflutter and other ablation procedures.
Ensures procedure room is adequately prepared for the procedure.
Monitors par level of all instruments and supplies.
Participates in departmental staff meetings and performance improvement activities and the training of new staff.
Assist physicians in circulating and monitoring roles for all types of procedures.
Additional experience with numerous products and supplies used in Cardiac Cath & EP procedures.
Proficient operator of Siemans, GE and Philips X-ray equipment. As well as Sensis, Merge, Mac lab and Cardio lab monitoring systems.
Assist in general Interventional radiology procedures when needed.
Cardiac Cath Lab RCIS
Henry Ford Hospital
West Bloomfield, MI
04.2021 - 10.2022
Relied upon to train staff in a wide variety of medical products and devices utilized in Cath Lab procedures as well as EP device and ablation procedures.
Lead Technologist for diagnostic and Interventional cardiac catheterization procedures.
Super user and staff trainer for Philips co-registration Interventional software.
Super user and staff trainer for new Siemens Artis Icono X-ray equipment.
Responsible for tracking and documenting all BMC and NCDR STEMI metrics for lab accreditation.
Data extraction and input for STEMI metrics. Created monthly STEMI review PowerPoints to present to leaders of all affiliated hospital departments and EMS service providers.
Proficient scrub and monitor for all Electrophysiology device implants and ablations.
Cardiac Cath Lab RCIS
Henry Ford Hospital Main
Detroit, MI
10.2020 - 04.2021
Responsible for assisting in the performance of invasive testing and interventional procedures used in the detection and treatment of the heart and circulatory system within Cardiac Catheter, CTO and Structural Heart procedure rooms.
Proficient in the functions of Monitoring, Circulating and Scrubbing for all diagnostic, interventional and structural heart procedures.
Demonstrated understanding of Cardiac, Vascular, Respiratory, and Renal, physiology and pathology.
Recognizes the necessary supplies required, can provide them and set up a table to perform a diagnostic cardiac catheterization and intervention.
Telemetry Technician
Beaumont Health
Southfield, MI
08.2019 - 11.2020
Monitors cardiac rhythms and pulse oximetry, reviews history alarms, scans 24-hour data, and performs arrhythmia analysis
Interpretation, measurements, and documentation of cardiac rhythm strips, maintaining two-hour rate and rhythm documentation, providing 24-hour reports and discharge summaries via eDoc shift report to the patient's medical record
Direct, immediate communication with the patient's nurse regarding changes in the patient's rhythm status including the ability to recognize life-threatening arrhythmias
Providing critical alarm hand off to appropriate nurse.
Education
Invasive Cardiovascular Technologist -
Carnegie Institute
Troy, MI
04-2021
Bachelor of Health Sciences -
Oakland University
Rochester Hills, MI
04-2014
Certification
Registered Cardiovascular Invasive Specialist - CCI