Alyssa DiGiacomo
Chandler,AZ
Summary
Detail-oriented and compassionate healthcare professional with hands-on clinical experience in patient testing, medical equipment operation, and patient education. Currently working in an optometric clinical setting with strong skills in patient care, attention to detail, and adherence to clinical protocols.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Specialist
Tom Sowash and Associates
11.2024 - Current
- Assist optometrists with patient care and clinical workflow
- Perform pre-testing procedures including autorefractor measurements and non-contact tonometry (puff test)
- Educate patients on contact lens insertion, removal, and proper hygiene
- Prepare patients for eye examinations while ensuring comfort and professionalism
- Verify insurance information and manage patient intake documentation
- Answer phones, schedule appointments, and communicate effectively with patients and families
- Follow clinical protocols, infection control standards, and equipment handling procedures
Team Member
Culver's Restaurant
05.2022 - 11.2024
- Delivered exceptional customer service to enhance guest satisfaction and loyalty in a fast-paced environment
- Operated kitchen equipment efficiently, ensuring adherence to food safety protocols.
- Assisted in training new team members on menu items and operational procedures.
- Collaborated with colleagues to maintain a clean and organized dining area.
- Worked effectively under pressure while maintaining accuracy and professionalism
Education
High School Diploma -
Hamilton High School
Chandler, AZSkills
- Patient Care and Education
- Attention to Detail
- Compassion and Professionalism
- Medical Equipment Operation
- Following Clinical Protocols
- Calm Under Pressure
- Reliable
- Great Team Player
- Communication with Patients and Families
- Insurance Verification
- Teamwork and Training
Certification
Certificate of Achievement for completing the Sowash Clinical Specialist Training Program
Timeline
Clinical Specialist
Tom Sowash and Associates
11.2024 - Current
Team Member
Culver's Restaurant
05.2022 - 11.2024
High School Diploma -
Hamilton High School