Annette Randle
El Paso,TX
Summary
Versatile Clinical Specialist with a proven track record at Abbott Laboratories, excelling in patient care coordination and clinical evaluations. Demonstrated ability to enhance healthcare management through effective training and CRM, leveraging bilingual proficiency and a commitment to excellence. Achieved significant user adoption and satisfaction, embodying leadership and technical acumen.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Clinical Specialist
Abbott Laboratories
El Paso, TX
10.2021 - Current
- Established and maintained relationships with hospitals, physicians, and customers, promoting Abbott products and services
- Identified and trained clinical champions, securing new users for products and services
- Provided on-site and remote clinical support, ensuring successful product usage and training for healthcare professionals
- Conducted product demonstrations, addressing clinical questions, and offering technical assistance to ensure proper product functionality
Pacer Clinician
St. Jude Medical / Abbott
El Paso, TX
01.2015 - 10.2021
- Conducted device interrogations for multiple cardiologists, offering remote support for urgent and emergency patients in hospital settings
- Supported pacemaker and ICD patients, ensuring proper device function and troubleshooting issues in real-time
- Collaborated with physicians to ensure appropriate follow-up care and device settings adjustments
Practice Manager
Center of the Heart with Edward Assi, DO, FACC, FSCAI
El Paso, TX
01.2009 - 10.2021
- Managed daily operations of the practice, including appointment scheduling, patient records, and billing functions
- Recruited, trained, and supervised a team of 15 office personnel, ensuring a high level of staff development and patient care
- Implemented and updated office procedures in compliance with HIPAA and other regulatory guidelines
- Coordinated patient care services, including surgery scheduling, pre-certifications, and insurance verification
- Developed and maintained strong relationships with patients and external vendors, improving operational efficiency and patient satisfaction
- Managed office budget, identifying areas for cost reduction and improving operational workflows
Building Manager
EP Cliff
El Paso, TX
01.2001 - 10.2021
- Inspected and maintained building facilities, ensuring compliance with safety protocols and reducing incidents
- Managed maintenance workers and contractors, overseeing building repairs and renovations
- Coordinated routine and emergency repairs, ensuring tenant satisfaction and building safety
Pacemaker Clinician / Medical Assistant
Southwest Heart with Terry Boulware, MD, FACC
El Paso, TX
01.2005 - 01.2009
- Assisted in the management of pacemaker patients, including device implantation, interrogation, and monitoring
- Managed workflows for inpatient visits, diagnostic tests, and device-related procedures
- Trained staff on complex medical algorithms related to device therapy and chronic disease management
- Administered patient testing, including stress testing, EKGs, and Holter event monitors
Medical Assistant
Cardiac Specialist of New Mexico with David Hoekenga, MD (Retired)
El Paso, TX
01.2002 - 01.2005
- Conducted EKGs, Holter monitor placements, and prepared patients for physician examinations
- Recorded patient vital signs, assisted with office procedures, and ensured smooth office flow
Education
High School Diploma -
Gadsden High School
Anthony, TXSkills
- Bilingual: Proficient in medical Spanish
- Clinical expertise
- Customer Relationship Management (CRM)
- Patient intake and EMR documentation
- Healthcare management and patient care coordination
- Clinical Evaluations and Training Proficiency
- Prior Authorization Verification
- Medical terminology
- Product Support and Troubleshooting
- Education and Training Program Development
Websites
Certification
- Certified Pacer Clinician, St. Jude Medical/Abbott, 03/01/15
- Merlin.net Overview, Austin, TX, MM/DD/YY
- Latitude Home Monitoring, St. Paul, MN, MM/DD/YY
- Automatic Implantable Cardioverter-Defibrillator (AICD), Fort Worth, TX, MM/DD/YY
- Basic Pacemaker Training, Fort Worth, TX, MM/DD/YY
- Basic Pacemaker Training, Irving, TX, MM/DD/YY
Timeline
Clinical Specialist
Abbott Laboratories
10.2021 - Current
Pacer Clinician
St. Jude Medical / Abbott
01.2015 - 10.2021
Practice Manager
Center of the Heart with Edward Assi, DO, FACC, FSCAI
01.2009 - 10.2021
Pacemaker Clinician / Medical Assistant
Southwest Heart with Terry Boulware, MD, FACC
01.2005 - 01.2009
Medical Assistant
Cardiac Specialist of New Mexico with David Hoekenga, MD (Retired)
01.2002 - 01.2005
Building Manager
EP Cliff
01.2001 - 10.2021
High School Diploma -
Gadsden High School