Delivered street-based outreach and individualized case management to individuals experiencing homelessness
Used a trauma-informed and harm-reduction framework to built supportive, trust-based relationships with clients
Collaborated with medical staff and volunteers to run The Haight Ashbury Free Clinic and San Francisco Needle Exchange
Provided preventative health education on topics such as substance use, sexual health, and interpersonal relationships, promoting health literacy and informed decision-making
Facilitated access to essential services by connecting clients to mental health care, medical providers, substance use treatment, housing support, and social services
Advocated for clients in multidisciplinary settings, collaborating with healthcare providers, law enforcement, and social workers to ensure continuity and quality of care
Applied strong clinical judgment, professional boundaries, and crisis intervention techniques to manage de-escalation and conflict resolution in high-stress situations
Medical Assistant
Instant Urgent Care
08.2019 - 06.2020
Delivered compassionate, efficient direct patient care in a high-volume urgent care setting
Supported triage and patient intake by accurately obtaining vital signs, medical histories, and chief complaints
Performed CLIA-waived testing, 12-lead EKGs, wound care, and administered intramuscular and subcutaneous injections per provider orders
Assisted providers with physical exams and minor procedures
Maintained accurate and timely electronic documentation using Athenahealth EMR
Managed front desk responsibilities, including scheduling, insurance verification, and patient check-in/check-out
Adhered strictly to infection control protocols and HIPAA guidelines
Senior User Operations Associate
Yelp
07.2014 - 03.2018
English Teacher
Kaplan International Colleges
06.2013 - 06.2014
Direct Support Professional
Community Resources
03.2008 - 03.2009
Education
Associate of Science - Nursing
College of Marin School of Nursing
Kentfield, CA
05.2025
B.A - Liberal Arts And Sciences
The Evergreen State College
Olympia, WA
12.2009
Certification
Basic Life Support (BLS), American Heart Association — Expires June 2026