Megan Boyum
Hockley
Summary
Healthcare professional prepared to excel in a professional nursing role. History of providing high-quality patient care, ensuring safety and comfort, and adapting swiftly to changing medical environments. Known for strong team collaboration and achieving patient-centered results. Skilled in clinical assessment, patient education, and care coordination.
Overview
10
10
years of professional experience
Work History
Student Professional Nurse (MBU)
Houston Methodist West
10.2024 - Current
- Delivered direct patient care under the supervision of registered nurses, ensuring a high standard of service.
- Monitored and recorded vital signs at designated intervals, as per care protocols.
- Assisted patients with activities of daily living (ADLs) to support their comfort and well-being.
- Collected blood samples and other laboratory specimens in accordance with physician orders and timelines.
- Accurately documented patient care activities, adhering to organizational policies and procedures.
- Conducted hourly rounding to ensure patient needs were proactively addressed and met.
- Provided newborn care, including bathing, pampering, and feeding, when applicable.
Accounts Receivable Specialist
Environmental Air Systems, Inc
01.2022 - Current
- Review accounts on a monthly basis to assess aging and pursue collection of funds.
- Contact clients with past due accounts to formulate payment plans and discuss restructuring options.
- Handle high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
- Analyze, prepare and issue chargeback notices for payment to prevent third-party collection agency involvement.
- Produce, distribute and track more than 200 monthly invoices for residential and commercial business.
- Manage costs and billing and resolve financial discrepancies effectively through organizational management of account information using CRM software.
- Perform targeted collections on past due accounts aged over 30 days.
- Track contracts, proposals and waivers to keep billing accurate and current.
- Process tax exempt certificates, coupons and vendor credit inquiries.
- Match purchase orders with invoices and recorded necessary information.
- Develop monthly, quarterly and annual profit and loss statements and balance sheets.
- Maintain relationships with vendors and manage invoices for material and equipment purchases.
Dispatch/Administrative
Environmental Air Systems Inc
11.2019 - 01.2022
- Evaluated and adjusted routes based on daily needs, available workers, traffic hazards and weather conditions.
- Closely monitored the dispatch board to triage and prioritize daily calls.
- Maintained updated and detailed records of calls in physical and electronic databases. (ESC)
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Monitored flow of paperwork and directed information to appropriate departments.
- Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
- Perform data entry associated with accounts payable, including managing purchase orders, obtaining invoice approvals, and preparing vendor payments.
- Analyzed financial data derived from multiple reporting systems to develop recommendations for operational and performance improvements.
- Supported management by processing invoices and documents with consistent on-time delivery.
- Complied with established policies and performed bank reconciliations, accounts payable/receivable, invoicing, billing, and profit and loss statements for clients.
- Generated invoices upon receipt of billing information and tracked collection progress.
- Maintained relationships with vendors and managed invoices.
- Matched purchase orders with invoices and recorded necessary information.
Dispatcher
Morrow Mechanical
10.2018 - 11.2019
- Take incoming customer calls
- Directed dispatching, routing and tracking of 10 fleet vehicles.
- Forecast workload for 2-3 days out
- Maintain the on call/after hours phone, to include 1st on call and standby technician
- Update customer files as information is received from installation
- Maintain the maintenance agreements, including billing, scheduling, and renewals
- Experienced in ESC and ServiceTitan.
- Maintained updated and detailed records of calls in physical and electronic databases.
Sales Operations Specialist
The Go Solution
12.2017 - 10.2018
- Provide exceptional customer experience by phone
- Using Above average computer skills
- Confirm Orders and requests promptly.
- Informed sales team on availability and interpretation of forecasting and territory management data to enable team members to close more sales.
- Collaborated with the sales team to qualify potential leads through discussion of product and service needs, laying groundwork for selection of powerful combinations of product and service offerings.
Front Desk Agent
The Holiday Inn Express & Suites
01.2015 - 12.2017
- Using oral and written communication skills to register and accommodate guests
- Managing guests service requests
- Processing cash or credit card payments
- Maintaining updated information on room availability, reservations and guests messages
- Used internal software to process reservations, check-ins and check-outs.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Education
Bachelor of Science - Nursing
Galen College of Nursing
Houston, TX09.2025
Associate of Arts - Nursing
Lone Star College
Cypress, TX06.2020
Skills
- Privacy and Confidentiality
- Vital Signs Monitoring
- Medication and IV administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Infection control measures
- Wound care
- ADL assistance
- Basic life support (BLS)
- Ability to multitask under pressure
- Basic computer skills including MS Word, Excel, Outlook
Timeline
Student Professional Nurse (MBU)
Houston Methodist West
10.2024 - Current
Accounts Receivable Specialist
Environmental Air Systems, Inc
01.2022 - Current
Dispatch/Administrative
Environmental Air Systems Inc
11.2019 - 01.2022
Dispatcher
Morrow Mechanical
10.2018 - 11.2019
Sales Operations Specialist
The Go Solution
12.2017 - 10.2018
Front Desk Agent
The Holiday Inn Express & Suites
01.2015 - 12.2017
Associate of Arts - Nursing
Lone Star College
Bachelor of Science - Nursing
Galen College of Nursing
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