Experienced and dedicated professional with a strong work ethic, seeking an exciting new opportunity after a successful 5-year tenure as a full-time home manager. Demonstrates effective management of multiple tasks and responsibilities in a fast-paced environment. Proven track record of delivering exceptional results through meticulous attention to detail and a proactive approach. Committed to utilizing skills and experience to contribute positively to a dynamic team and drive organizational success.
Overview
13
13
years of professional experience
Work History
Domestic Engineer
Myself
06.2019 - Current
Organize and tidy up house
Management of meals
Manage budgets
Provide childcare
Yard maintenance
Monitoring and replenishing groceries and household cleaning supplies
Personal Chauffeur services
Certified Nursing Assistant
Broad Acres Nursing Home
05.2017 - 06.2019
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Checked patient vitals such as temperature, blood pressure and blood sugar levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Participated in fun group activities with patients to boost mood, improve overall memory and provide light entertainment.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Obtained client medical history, medication information, symptoms and allergies.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Provided care to patients throughout lifespan with consideration of aging processes, human development stages and culture.
Assistant Manager
Dunkin' Donuts
04.2014 - 05.2017
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
Established and optimized schedules to keep coverage and service in line with forecasted demands.
Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
Rural Carrier Associate
United States Postal Service, USPS
03.2012 - 03.2014
Delivered mail and packages to customers on prescribed route while processing check submissions, money orders and stamp purchases in field.
Sorted mail according to order of address appearance for easy access in field.
Signed and received mail with signature requirements upon delivery and loading.
Maintained records on customers with mail forwarding and change of address requests.
Kept inventories of stamps and other supplies and re-stocked as necessary to prepare for customer needs.
Directly interacted with customers to deliver mail, packages and ordered goods.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Greeted customers and answered questions regarding mail pick up times, postal regulations and delivery costs.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Carried out day-day-day duties accurately and efficiently.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Worked flexible hours; night, weekend, and holiday shifts.