Megann Hartenstein
Kent,OH
Summary
Results-driven individual, bringing progressive background in environments. A natural leader with exceptional skills in customer relations. A competent employee with proven ability to develop creative, effective and successful strategies. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. Adept at managing all aspects of a job.
Overview
7
7
years of professional experience
Work History
Operations Supervisor
Kent State Ice Arena
09.2021 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.
Sales and Marketing Intern
Visit Canton
05.2023 - 08.2023
- Increased sales leads by developing and implementing targeted marketing campaigns.
- Assisted in the planning and execution of promotional events, resulting in increased brand awareness.
- Conducted market research to identify potential clients and developed tailored sales strategies.
- Collaborated with the sales team, contributing to a significant increase in revenue.
Dance Instructor
In Motion Dance Studio
09.2016 - 08.2020
- Enhanced student performance by incorporating diverse dance styles and techniques in lessons.
- Assisted studio owners in boosting class enrollment through effective marketing and promotional efforts.
- Developed personalized lesson plans to cater to individual student needs, resulting in improved dance skills.
- Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
Education
Bachelor of Science - Hospitality And Event Management & Event Planning
Kent State University
Kent, OH05.2024
Skills
- Operations Management
- Quality Assurance
- Safety Oversight
- Customer Relationship Management
- Social Media Marketing
- Marketing
- Product Promotion
- Customer Relations
- Teaching Strategies
- Behavior Management
Affiliations
- Well equipped in socials such as TikTok, Instagram, Facebook, Twitter. Experience with technology such as Microsoft, Excel, Google.
References
References available upon request.
Timeline
Sales and Marketing Intern
Visit Canton
05.2023 - 08.2023
Operations Supervisor
Kent State Ice Arena
09.2021 - Current
Dance Instructor
In Motion Dance Studio
09.2016 - 08.2020
Bachelor of Science - Hospitality And Event Management & Event Planning
Kent State University
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