Summary
Overview
Work History
Education
Skills
Certifications
Timeline
Generic

Megan Scout Cavanah

Portland,OR

Summary

Certified Coach offers five years of experience guiding diverse clients to successfully achieve health and wellness goals. Looking to combine my passion for fitness and Exercise-Science degree to train clients to maximize performance, improve endurance, and increase overall wellbeing.

Overview

8
8
years of professional experience

Work History

Mental Health Coach

Teladoc
02.2023 - Current
  • Guide clients in setting realistic goals, implementing effective action plans, and monitoring progress for achieving their mental health goals.
  • Pioneer mental health program as one of six Coaches with customer satisfaction rate of 94%.
  • Featured Coach on stress management at company live social media event.
  • Maintain caseload of 40-45 sessions per week with 80% utilization rate, calendar management, and timely session documentation.

Behavioral Health Coach

Teladoc
02.2022 - Current
  • Provide 8-10 sessions per day for weight loss coaching with members looking to make lifestyle changes in areas such as nutrition, physical activity/exercise, sleep, and diabetes prevention.
  • Utilized motivational interviewing techniques to identify client barriers and facilitate behavior change.
  • Coached member to achieve goal of losing over 100 pounds over 12-months by starting new exercise routine, changing eating habits, and enhancing overall confidence.

Behavioral Health Coach

Octave
05.2020 - 11.2021
  • Performed sessions combining cognitive behavioral therapy with coaching core competencies to achieve their personalized goals and to manage stress and anxiety more efficiently.
  • Collaborated in development of Stress and Anxiety Management Program by creating content blending CBT techniques, DBT and coaching skills
  • Designed and presented organization structure along with consumer work flow to upper management with intention to enhance engagement.
  • Assisted in hiring and interviewing of new coaches: interview design, coach role play, final interviews, and planned onboarding/training schedule.

Office Manager

Regenera Medical
11.2017 - 05.2020
  • Successfully executed business growth model by selling 100 patients concierge program in less than a year.
  • Managed daily operations and supervised staff by overseeing day-to-day operations and maintaining overall patient experience.
  • Contributed to overall clinic expansion going from 10 clients to over 500 by serving as first point of contact for all lines of communication as well as collaborating with marketing team on promoting services.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.

Medical Assistant

Body Dynamix Sports Medicine
10.2016 - 11.2017
  • Promoted services and sales for fitness classes, gym memberships, and sport recovery services.
  • Promoted from front desk receptionist to a physician assistant for administrative tasks, managing medical records, and helping patients achieve their rehab goals.
  • Assisted patients in their treatment by instructing them through their rehab exercises as well as performed front office tasks from scheduling appointments to collecting payments.
  • Trained to complete various recovery techniques such as Normatec, E-stim, cryotherapy, and body DEXA scans.

Education

Bachelor of Science - Exercise Science

California Lutheran University
Thousand Oaks, CA
05.2015

Skills

  • Goal-Setting & Motivational Interviewing
  • Weight-loss & Nutrition Coaching
  • Cognitive Behavioral Therapy, Dialectical Behavioral Therapy
  • Mindfulness Based Stress Reduction
  • Problem Solving & Critical thinking
  • Effective Communication
  • Building Relationships
  • Body Measurements & Fitness Assessments
  • Exercise Science
  • Sales
  • Customer Service
  • EMR systems, Google Suite, Microsoft Office 365, Zoom, Slack

Certifications

  • Functional Medicine Coaching Academy- Functional Medicine Certified Health Coach - January 2019
  • National Board for Health and Wellness Coaches- Board Certified Health and Wellness Coach - September 2019
  • DPP Group Lifestyle Balance Coach Training- DPP Lifestyle Coach - March 2022
  • Adult CPR/AED - American Red Cross - March 2023
  • National Academy of Sports Medicine- Certified Personal Trainer - Exam Date 4/27/24

Timeline

Mental Health Coach

Teladoc
02.2023 - Current

Behavioral Health Coach

Teladoc
02.2022 - Current

Behavioral Health Coach

Octave
05.2020 - 11.2021

Office Manager

Regenera Medical
11.2017 - 05.2020

Medical Assistant

Body Dynamix Sports Medicine
10.2016 - 11.2017

Bachelor of Science - Exercise Science

California Lutheran University
Megan Scout Cavanah