Megdonia Garfin
San Leandro,California
Summary
Dynamic Case Manager with extensive experience excelling in patient advocacy and resource allocation. Proven ability to develop personalized care plans and facilitate effective communication among clients and service providers. Skilled in crisis intervention and documentation, ensuring compliance and enhancing patient outcomes through dedicated support and collaboration.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Case Manager / Care Coordinator
Nestvy
Oakland, California
01.2025 - Current
- Facilitate communication to streamline care transitions, and improve patient outcomes.
- Facilitated communication between clients and service providers effectively.
- Coordinated client assessments to determine needs and service plans.
- Maintained accurate case documentation in compliance with regulatory standards.
- Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
- Facilitated communication between clients, families, caregivers, social services and other agencies to ensure client needs were met.
- Developed trusting relationships with social services, health care providers and governmental agencies.
- Compiled reports on cases and submitted them to supervisors as required.
- Linked clients with social services, health care providers and governmental agencies to help claim or reclaim individual autonomy.
Dental Assistant
Ted Krzywicki
Castro Valley, California
01.2021 - 01.2025
- Assisted dentists during procedures and maintained a sterile environment.
- Managed patient records and updated information in dental software systems.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
Certified Nursing Assistant (CNA)
Eskaton
Sacramento, California
01.2015 - 12.2015
- Provided compassionate care to residents in accordance with individualized care plans.
- Monitored vital signs and reported changes to nursing staff promptly.
- Supported recreational activities to enhance resident engagement and well-being.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
Education
Master of Science - Health Care Administration
Grand Canyon University
Phoenix, AZ09-2027
Bachelor of Science - Healthcare Administration
Carrington College
San Jose, CA 06.2023 - 09.2024
Associate Degree - Dental Hygiene
Carrington College
San Jose, CA11-2022
Dental Assistant Program -
Carrington College
San Leandro, CA07-2020
Medical Assistant Certificate -
Unitek College
Hayward, CA11-2017
Pharmacy Technician Program -
Unitek College
Sacramento, CA01-2017
Certified Nursing Assistant -
Eskaton Nursing
Sacramento, CA01.2016
Skills
- HIPAA compliance and infection control
- Clinical and administrative coordination
- Stress and time management
- Financial resource management
- Verbal and written communication
- Resource management and social work
- Medical records management
- Interdisciplinary collaboration
- Resource identification
- Cross-functional collaboration
- Data entry and analysis
- Dental assisting and oral hygiene support
- Pharmacy operations support
Certification
- Registered Dental Assistant (RDA)
October 2019
- Certified Medical Assistant (CMA)
September 2018
- Pharmacy Technician (CPHT)
November 2016
- Certified Nursing Assistant (CNA)
April 2015
- BLS/CPR & First Aid
Accomplishments
Summa Cum Laude | Cum Laude
System Knowledge
- Epic | Zoho | Trello
- Dentrix | Eaglesoft | Curve
- EMR | EHR
- Microsoft Office | Excel | Word | PPT
Timeline
Case Manager / Care Coordinator
Nestvy
01.2025 - Current
Bachelor of Science - Healthcare Administration
Carrington College
06.2023 - 09.2024
Dental Assistant
Ted Krzywicki
01.2021 - 01.2025
Certified Nursing Assistant (CNA)
Eskaton
01.2015 - 12.2015
Master of Science - Health Care Administration
Grand Canyon University
Associate Degree - Dental Hygiene
Carrington College
Dental Assistant Program -
Carrington College
Medical Assistant Certificate -
Unitek College
Pharmacy Technician Program -
Unitek College
Certified Nursing Assistant -
Eskaton Nursing