Meggie Thacker,PMP
Greater Huntsville Area
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success.
proven track record of development, 2 direct reports went on to run new divisions. PMs were constantly stolen to fill gaps in other departments
Overview
15
15
years of professional experience
1
1
Certification
Work History
Sr. Director Project Management Office
Discovery Life Sciences
Huntsville, AL
08.2022 - 05.2024
- Integrated and managed a global team of 20 project managers and project support associates, responsible for 31% of the total Discovery Life Sciences portfolio
- Integrated and managed a global team of 20 project managers and project support associates, overseeing the management of ~250+ projects per month
- Collaborated with executive leadership team to develop long-term objectives that would drive success.
- Analyzed project and business performance data to forecast revenue for the EVP and VP Finance
- Conducted governance calls with clients experiencing challenges, ensuring customer satisfaction, and effectively aligning teams to project objectives.
- Maintained a 70 Net Promotor Score (NPS) for customer service by launching continuous process improvements throughout the organization and motivating others to always have a customer first attitude
- Collaborated with department directors to deliver exceptional service and products, influence strategic direction, and drive ongoing business growth.
- Founded the first Employee Resource Group (ERG) within DLS (Women Leading Discovery)
Director, Project Management Office
Discovery Life Sciences
Huntsville, AL
11.2020 - 08.2022
- Led a team of 10 project managers to contribute to a 20% YOY increase in revenue
- Designed and executed a new team structure, creating clear pathways for growth and facilitating effective succession planning
- Partnered with the IT systems integration team and acted as a Subject Matter Expert (SME) to design and implement a supply chain management system for the organization.
Discovery Life Sciences
Huntsville, AL
07.2018 - 11.2020
- Managed the onboarding and integration of 4 companies Essential participant in the successful merger and integration of people, processes, and products from four parent companies into Discovery Life Sciences
- Led a team of 6 Project Managers, overseeing 50+ projects simultaneously for each team member
- Held regular one-on-one meetings with team members and performed annual reviews
- Developed and implemented consistent standards and processes for the Project Management team
- Updated and created over 50 SOPs and identified process gaps within project management and across other departments
- Established key performance indicators which were tracked regularly against set targets
- Provided support in the recruitment and training of new staff members.
Project Manager, Team Lead
Conversant Bio
Huntsville, AL
07.2017 - 07.2018
- Led a team of 5 Project Managers
- Continued to perform as a Project Manager
- Assisted with shaping the education and growth plans for Project Managers
- Assisted with managing account loads across Project Managers
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Provided guidance to team members regarding tasks and projects assigned to them
Project Manager
Conversant Bio
Huntsville , AL
07.2012 - 07.2017
- Directed and managed over 50 projects annually, handling multiple competing deadlines simultaneously
- Primary point of contact for customers and oversaw customer relationships
- Executed projects in a cross-departmental environment, facilitating communication, coordination, and support among internal and external teams throughout all project activities
- Responsible for forecasting and driving revenue for each project
Clinical Research Associate
Conversant Bio
Huntsville, AL
03.2012 - 07.2012
- Reviewed and interpreted over 300 hospital records each week (physician notes, pathology reports, and laboratory reports) to identify potential trial patients that met complex research criteria
- Maintained confidentiality of patient identification and medical information
- Worked collaboratively with project management to ensure all required clinical data was gathered and sent to customers for all open projects
- Ensured compliance among site coordinators in clinical information entry and documentation standards
Technical Sales and Support Specialist
Thermo Fisher
Huntsville, AL
09.2009 - 12.2011
- Responded to phone calls, Emails and Live Chat questions regarding product usage, trouble-shooting of customer assays, and data analysis utilizing Thermo Fisher RNAi and gene expression products
- Served as Inside Sales representative for the Mid-West territory which included working with Outside Sales Representatives, closing inbound sales calls, preparing quotations, and following up on lead
- Edited technical manuals and updated product protocols
- Worked with marketing, R&D, production, and product management teams to help with product launches and positioning
- Participated in specific projects developed to improve customer experience and ensure cost effectiveness utilizing the tools of Practical Process Improvement (PPI)
Education
Bachelor of Science - Biology
University of Alabama At Huntsville
Huntsville, AL05-2009
Skills
- Leadership and Team collaboration
- Stakeholder Relations
- Full-cycle Project Management
- Continuous Process Improvement
- Operations management
- Customer service
- Risk Analysis
- Problem Solving
- Integration of processes and systems
- Strategic Planning and Execution
- Salesforce
Certification
- PMP Certification June 2017
Timeline
Sr. Director Project Management Office
Discovery Life Sciences
08.2022 - 05.2024
Director, Project Management Office
Discovery Life Sciences
11.2020 - 08.2022
Discovery Life Sciences
07.2018 - 11.2020
Project Manager, Team Lead
Conversant Bio
07.2017 - 07.2018
Project Manager
Conversant Bio
07.2012 - 07.2017
Clinical Research Associate
Conversant Bio
03.2012 - 07.2012
Technical Sales and Support Specialist
Thermo Fisher
09.2009 - 12.2011
Bachelor of Science - Biology
University of Alabama At Huntsville
- PMP Certification June 2017
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