Megha Bhatt
Nutley,NJ
Summary
Professional with strong expertise in IT support, prepared to excel in technical role. Known for effective troubleshooting, network management, and software support. Strong focus on team collaboration and achieving results. Reliable and adaptable to changing needs, with proven skills in problem-solving, communication, and customer service.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT Support Specialist
Passaic County Board Of Social Services
09.2022 - Current
- Established strong working relationships with colleagues, fostering a collaborative environment that enhanced IT support delivery and efficiency.
- Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Configured hardware, devices, and software to set up work stations for employees.
Prepress Specialist
PRINTIVITY
04.2019 - Current
- Developed the Prepress department by working directly with upper management on projects designed to increase efficiency and assist other departments, including the design of sequence diagrams for the development of an automated workflow and process development of file imposition to facilitate print production
- Analyzed and edited digital files using Adobe Creative Suite to improve design quality for customers
- Worked closely with the print and bindery departments to ensure that all digital files met production specifications
Sales Associate, Salesperson
STAPLES
07.2018 - 04.2019
- Computed sales prices and total purchases and processed payments, returns, and exchanges fluidly and with a sense of urgency
- Addressed customer inquiries regarding store and merchandise in a professional and friendly manner to improve customer experience
- Organized and maintained merchandise and displays to promote sales in accordance with the Staples brand
Education
Bachelor of Arts - Information Systems
Rutgers University/New Jersey Institute of Technology
Newark, NJ05.2017
Skills
- Software Installation
- System Configuration
- Help Desk Experience
- Desktop support
- Technical Support
- MS Office
- Customer service expert
Certification
- Google IT Support Professional Certificate - Google.
Languages
Gujarati
Native or Bilingual
Timeline
IT Support Specialist
Passaic County Board Of Social Services
09.2022 - Current
Prepress Specialist
PRINTIVITY
04.2019 - Current
Sales Associate, Salesperson
STAPLES
07.2018 - 04.2019
Bachelor of Arts - Information Systems
Rutgers University/New Jersey Institute of Technology
Similar Profiles
Megha BhattMegha Bhatt
IT Support Specialist at Passaic County Board Of Social ServicesIT Support Specialist at Passaic County Board Of Social Services
Carlita SingletaryCarlita Singletary
Human Service Specialist at Passaic County Board Of Social ServicesHuman Service Specialist at Passaic County Board Of Social Services
TIFFANY PUGHTIFFANY PUGH
Clerk Typist at Passaic County Board Of Social ServicesClerk Typist at Passaic County Board Of Social Services
CLIFFORD W. EVANCLIFFORD W. EVAN
Instructor of English, Mentor, Coach at NEW JERSEY DEPARTMENT OF EDUCATION, Department of Children and FamiliesInstructor of English, Mentor, Coach at NEW JERSEY DEPARTMENT OF EDUCATION, Department of Children and Families
Maria VelikanovaMaria Velikanova
Tutor at Kumon Math & ReadingTutor at Kumon Math & Reading