Meghan Ambolo
Barrington,IL
Summary
Accomplished professional with over 15 year's experience looking to leverage extensive background in financial aid, software development, project management, and product management to support growth and success within an organization.
Overview
16
16
years of professional experience
Work History
Principal Product Manager
Oracle
10.2019 - Current
- Successfully designed and implemented Product Functionality within Oracle Student Financial Planning related to the biggest changes in the Department of Education FAFSA process in over 30 years
- Managed a third of Student Financial Plannings product functionality including ISIR processing, Document Management, R2T4, and Student Portal
- Lead escalated customers issue management within the Oracle SFP Development team
- Ran interference between the Customer Success and Support organizations for the Product Management team
- Managed Customer Success activities for the largest SFP Customer ($5 million in ARR)
- Consistently met with Customer Executive sponsors to define the development of the SFP roadmap
- Lead go live of new product offering, Student Aid Eligibility, within the Oracle Higher Education suite of products
- Participated in Student Advisory Groups to gather feedback on the future of Student Financial Planning.
Senior Cloud Consultant
Oracle
06.2018 - 09.2019
- Consulted with clients during the design and deployment of Oracle Student Financial Planning
- Collaborated with multiple internal organizations within Oracle to ensure clients are successful
- Built out end to end project plans for client implementations
- Managed client billing and tracking project hours to completion
- Demonstrated current product functionality for clients
- Communicated with Development organization to prioritize client required enhancements and defects
- Developed change management strategies with customers to set financial aid offices up for success.
Sr Program Manager, Program Manager, Program Analyst
Vocado LLC
02.2012 - 05.2018
- Key team member in assisting the product to maturity and get acquired by Oracle
- Lead Project Management efforts for focal client
- Engaged client key stakeholders and management to assess needs and establish rapport, explain procedures, provide answers to product specific questions
- Managed User Acceptance Testing for focal client
- Devised and lead client trainings and demonstrations of Vocado functionality
- Assisted in gathering of requirements and use cases for client
- Organized requirements and use cases for internal product management development
- Developed and managed software design specifications for product implementation and testing
- Provided internal Financial Aid regulatory guidance for Vocado software development
- Attended Financial Aid conferences to keep current on regulatory updates
- Served as a member of the Vocado regulatory group to make sure updates are managed correctly in our Financial Aid software.
Manager of Student Accounts and Exits
International Education Corporation
10.2011 - 01.2012
- Strengthened R2T4 and Refund processes by developing a Quality Assurance Process
- Assisted in defining new Student Account Manager Position across 15 campuses
- Determined Cash Collection Rate goals for each campus on a monthly basis.
Associate Director of Student Exits
Daymar Colleges Group
01.2011 - 10.2011
- Designed and implemented new workflow to track and analyze R2T4 calculations enterprise wide
- Enhanced refund process to eliminate slack time and increase cycle times of overall process.
Senior LEAD-Student Accounts, Senior Student Account Processor, Student Accounts Processor
Career Education Corporation
11.2007 - 12.2010
- Organized process training for new hires
- Managed workflow and created cycle turnaround times for team
- Ran SOX Audit yearly for the R2T4 group within the organization.
Education
Bachelors of Arts Degree - Political Science
Illinois State University
05.2007
Skills
- Strategic Thinking
- Stakeholder Management
- Cross Functional Leadership
- Product Lifecycle Management
- Release planning
- Roadmap Planning
Timeline
Principal Product Manager
Oracle
10.2019 - Current
Senior Cloud Consultant
Oracle
06.2018 - 09.2019
Sr Program Manager, Program Manager, Program Analyst
Vocado LLC
02.2012 - 05.2018
Manager of Student Accounts and Exits
International Education Corporation
10.2011 - 01.2012
Associate Director of Student Exits
Daymar Colleges Group
01.2011 - 10.2011
Senior LEAD-Student Accounts, Senior Student Account Processor, Student Accounts Processor
Career Education Corporation
11.2007 - 12.2010
Bachelors of Arts Degree - Political Science
Illinois State University